Human Services Case Manager

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Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.

Note: Effective Feb. 1 2026 the compensation plan for this position will be increased to reflect a Cost-of-Living Adjustment (COLA) March 1 2026. The salary listed in this posting does not reflect the COLA.

Opportunity awaits! Do you want the opportunity to match the needs of people in the community with available federal state and local programs or other resources to meet those needs Do you want to be part of a diverse workforce that collaborates and learns from each other to improve services that supports the elderly people with disabilities and communities Then we want to hear from you!

Summary of Duties

Assess individual applicants and clients in their care settings; develop coordinate and arrange a variety of services for elderly and disabled adults or for medical patients about to be discharged from the hospital which will assure the continuity of care needed to enable them to maintain or achieve maximum physical social and emotional independence or rehabilitation. Work in collaboration with other such as; discharge planners adult protective services case managers community partners and transition coordinators to facilitate and support diversion or transition efforts and other ODHS initiatives with the goal of diverting or transitioning institutionalized populations of people with complex medical and long term care needs into community bases settings with wrap around packages of services and supports.

Minimum Qualifications

A valid drivers license and acceptable driving record are required for this position.

A Bachelors degree in a Behavioral Science Social Science or a closely related field;

OR

A Bachelors degree in any field and one year of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing);

OR

An Associates degree in a Behavioral Science Social Science or a closely related field AND two years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing);

OR

Three years of human services related experience (i.e. work providing assistance to individuals and groups with issues such as economically disadvantaged employment abuse and neglect substance abuse aging disabilities prevention health cultural competencies inadequate housing).

Essential Attributes

We are looking for candidates with:

• Experience with managing services for individuals

• Experience interpreting and implementing policy and procedures

• Experience preparing and maintaining written narrative documentation of actions taken

• Experience interviewing to obtain information to evaluate the next steps to take in a process

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process.

Working Conditions

General office environment. You will visit clients hospitals nursing homes APD offices and other providers. A current drivers license is required and an acceptable driving record.

Background Checks and Requirements

• If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information please visit Veterans Resources.

General Information

• This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.

• The recruiter for this position is Amy Acree. If you contact the recruiter please include the job requisition number.

• Email: