Victim Advocate Specialist- Part-time

Anticipated Hiring Range: $26.57- $28.22 hourly

City of Greeley: Work Live and Play in Greeley: Summary- Part Time Opening

Provides on-scene crisis intervention advocacy and assistance to victims witnesses and survivors of violent or non-violent crimes in the City of Greeley. The City also provides support for Ault Eaton Evans Garden City Greeley Johnstown Kersey LaSalle Milliken Nunn Platteville Severance and Windsor.

Experience Education and Skills

Minimum Requirements

• High School diploma or equivalent.

• (2) Two years of experience in victim advocacy.

OR

• Any combination of related education experience certifications and licenses that will result in a candidate successfully performing the essential functions of the job

• AND Possession of a valid drivers license.

Preferred

• Bilingual in English and Spanish.

Knowledge Skills and Abilities

• Knowledge of the State of Colorado criminal justice system.

• Knowledge of the policies procedures and goals of the city of Greeley and the department.

• Knowledge of the principles practices and techniques of crisis intervention.

• Skill in intervening in crises assessing victims needs and applying appropriate resources.

• Skill in assisting victims in applying for restitution victim compensation and other financial assistance.

• Skill in sensitivity to cultural diversity race gender and other individual differences in the workforce and populations served.

• Ability to establish boundaries on the job and with the community served to include being honest ethical and maintaining assigned roles and responsibilities.

• Ability to comprehend and apply standards and guidelines of victim advocacy including the National Organization of Victim Assistance code of ethics and the Colorado State Constitution for Victims Rights.

• Ability to interpret understand and apply applicable laws statutes ordinances regulations and policies.

• Ability to prepare reports documenting casework.

• Ability to use standard office equipment computer equipment and software including word processing database management spreadsheet applications and email.

• Ability to listen well and communicate effectively orally and in writing with various audiences.

• Ability to provide factual case updates to victims in an accurate and timely manner.

• Ability to establish and maintain effective working relationships with City employees law enforcement agencies courts legal representatives and the general public.

• Ability to identify problems determine accuracy and relevance of information use sound judgment to generate and evaluate alternatives and make recommendations.

• Knowledge of the business and organizational structure of Colorado municipalities.

• Collaboration skills including the ability to work with others from different areas and backgrounds to reach a common goal.

• Computer skills including the ability to utilize Microsoft Office programs (i.e. Word Excel PowerPoint Outlook etc.) and learn and experiment with new software and systems.

• Interpersonal skills including the ability to facilitate interaction communication and teamwork between others.

• Oral written and listening communication skills including the ability to accurately interpret what others are saying and convey messages information concepts and details accurately and clearly.

• Organizational skills including the ability to set and meet goals and deadlines manage appointments create schedules coordinate and facilitate meetings and make decisions.

• Ability to work under pressure manage multiple concurrent and competing tasks and responsibilities and adapt to changing priorities while maintaining personal effectiveness.

• Ability to prioritize work meet deadlines and stay on task when completing special projects and daily assignments.

• Ability to work independently with minimal supervision and reliable professional judgment as well as collaboratively with a team to achieve desired results.

• Ability to maintain a strong work ethic positive problem-solving attitude and enthusiasm for the work performed.

• Ability to self-start and take initiative in completing daily tasks and special projects.

• Ability to focus on activities that have the greatest impact on meeting work commitments.

• Ability to establish and maintain partnerships with a variety of internal and external constituencies.

• Ability to communicate and work effectively with individuals from diverse backgrounds cultures and ages.

• Ability to navigate a complex political environment.

• Customer service skills including the ability to actively listen address customer needs defuse tense situations and maintain an open flexible and friendly demeanor.

Travel

Category A-Standard Local Travel: This position requires occasional local travel within the County. Employees may be expected to walk or drive short distances to attend meetings trainings or perform work at other city buildings or partner sites.

Essential Functions

• Reads and interprets police reports.

• Provides initial and follow up contact with victims victims family members and/or witnesses.

• Assists victims in understanding and coping with their situations and contacting pertinent parties such as friends family health care professionals law enforcement officers attorneys and service providers.

• Makes appropriate referrals to community-based resources / services to address any identified needs.

• Provides emergency support services such as developing a safety plan or addressing immediate safety needs.

• Acts as liaison between victims and witnesses law enforcement officers prosecutors social service agencies and offices of the courts.

• Coordinates any necessary meetings and may attend with victims to provide necessary support.

• Provides explanations of victim rights and factual updates of the investigation and criminal proceedings.

• Assists victims or their families with victim compensation and financial assistance applications appeals restitution process or civil remedies.

• Maintains statistical data for grant reporting; prepares reports documenting casework.

• Researches and compiles list of community resources available to victims.

• Develops and maintains information packets for victims.

• Provides training and guidance to volunteer victim advocates and victim advocate interns on policies procedures liability and safety issues.

• Assists volunteers with caseloads as needed.

• Assists with recruitment retention and recognition of all volunteers.

• Recruits volunteers for internal and external opportunities including events and using varied methods and techniques such as online email and in-person strategies.

• Manages onboarding and placement opportunities for volunteers.

• Assists with volunteer appreciation activities recognition incentives and retention programs.

• Represents the City of Greeley on various boards committees and task forces.

• This position will be required to do Victim Advocacy work in line with the VALE grant such as responding to calls case management and referrals to support services.

• Performs other duties as assigned.

Supervisory Responsibilities

N/A

Work Environment and Physical Requirements

Work Environment

• May be required to work overtime weekends and holidays.

• Required to work on an on-call rotation.

• Office environment and field work at secured crime scenes; crime scene response could come at any time day or night during any time of the year; depending on the scene; this may require extending standing and being exposed to any type of weather.

• Subject to callouts at unusual hours.

• Deals with the public in situations involving severe physical and personal trauma.

• Subject to marginal to moderate hazards that are typically predictable or well protected against; while this position requires responding to crime scenes the scene is rendered safe by law enforcement.

Physical Requirements

• Vision enough to interpret written communication and operate vehicles in normal and adverse situations.

• Hearing and speech enough to communicate clearly and distinctly face-to-face as well as over the phone.

• Mobility enough to respond to crime scenes under adverse weather or location conditions.

• Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks.

• Frequently works with light objects and light hand tools.

EOE Statement:The City of Greeleyprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test a background and national sex offender search a motor vehicle record search and for some positions a physical demands evaluation. For more information about City policies and practices during the recruitment process including but not limited to EOE Reasonable Accommodation and pre-employment screenings please visit our career page HERE.