Product Manager Digital Cabin Connect
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Job Location:
Dearborn, MI - USA
Monthly Salary:
$ 96720 - 162120
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
We are the movers of the world and the makers of the future. We get up every day roll up our sleeves and build a better world -- together. At Ford were all a part of something bigger than ourselves. Are you ready to change the way the world moves
Launched in 2023 Integrated Services creates and markets new customer experiences by integrating hardware software and services across Ford Blue Model e and Ford Pro. These products and services allow Fords retail and commercial customers to customize their vehicles like never before with OTA (over-the-air)-driven experiences that grow better over time. Ford is developing leadership at the forefront of connected digital platforms that will revolutionize every aspect of how vehicles function the way people interact with them and the value those vehicles provide.
In this position...
As a Product Manager on the Digital Cabin product team you will be responsible for creating managing and reporting on a defined set of customer experiences. You will be working with other product managers engineers designers sales and operations teams to create a cohesive story using product and user data.
Responsibilities
What youll do...
Product Strategy:
- Define strategic vision for connected experiences within Digital Cabin
- Conduct user research to understand current customer journeys and pain points
- Develop and maintain a well-defined product backlog including detailed product requirements (PRDs)
User Experience:
- Collaborate with engineering and design to develop a world-class user-experience
- Bring data to life to create new digital experiences within the broader digital ecosystem
Cross-Functional Collaboration:
- Collaborate with engineering and design to ensure products meet technical requirements and design excellence
- Work closely with account management and operations to support business initiatives
- Facilitate communications and trainings for operations and account management teams when deploying new products to ensure alignment and clarity
Data-Driven Decision Making:
- Utilize customer data to make informed product decisions including usage and NPS data
- Identify and track key performance indicators (KPIs) while providing regular stakeholder updates on performance and customer satisfaction
Product Launch & Lifecycle Management:
- Monitor product performance and customer feedback to identify areas of improvement that will influence future product roadmaps
Qualifications
Youll have...
- Bachelors degree required
- 5 years of product management experience
- Experience working with and building relationships with internal and external partners
- Familiarity with software tools like Microsoft Office 365 JIRA Figma Google Cloud GitHub etc.
Even better you may have...
- Demonstrated experience improving processes including using AI to improve workflows for operations management
- Ability to work in a highly-matrix environment and manage multiple products across the ecosystem
You may not check every box or your experience may look a little different from what weve outlined but if you think you can bring value to Ford Motor Company we encourage you to apply!
As an established global company we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe or keep you close to home Will your career be a deep dive into what you love or a series of new teams and new skills Will you be a leader a changemaker a technical expert a culture builderor all of the above No matter what you choose we offer a work life that works for you including:
- Immediate medical dental vision and prescription drug coverage
- Flexible family care days paid parental leave new parent ramp-up programs subsidized back-up childcare and more
- Family building benefits including adoption and surrogacy expense reimbursement fertility treatments and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays including the week between Christmas and New Years Day
- Paid time off and the option to purchase additional vacation time.
This position is a salary grade 7 and ranges from $. This position is a salary grade 8 and ranges from $.
For more information on salary and benefits click here: sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race religion color age sex national origin sexual orientation gender identity disability status or protected veteran the United States if you need a reasonable accommodation for the online application process due to a disability please call 1-.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid #LI-KR3
Required Experience:
IC
Key Skills
- User Interface
- Competitive Analysis
- New Technologies
- Business developments
- Communication
- Content Management System
- Market Research
- Internet
- Youtube
- Digital Assets
- Digital strategy
- Social Channels
- Digital Forensics
- A/B Testing
- Analytics
About Company
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