Guest Service Agent Trainee
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
About Us
At De LEurope Amsterdam hospitality is key. Our hotel combines classic elegance with the dynamism of the city and offers guests a warm and professional welcome. During your Front Office internship you will be part of an enthusiastic team and involved in the daily rituals of the reception. You will assist with guest check-in and check-out answer questions and contribute to a smooth and pleasant guest journey from arrival to departure.
What You Will Do
As a Guest Service Agent Trainee you will support the Front Office team in delivering five-star luxury service. You will play an active role in welcoming guests assisting with complaint handling and contributing to improved LQA (Leading Quality Assurance) and Forbes Travel Guide scores.
Job requirements
Who you are
Motivated to gain experience and learn in the chosen department Willing to work effectively in a dynamic environment Attention to detail and precision in task execution Positive and dynamic team player Good communication skills to collaborate with the team and management Ability to maintain a positive attitude Striving to get the most out of your internship.
Nice to have
Passion for luxury hospitality You know how to enjoy life both at work and in your private life Social skills Experience in the hospitality industry.
What we offer you
Internship compensation of 750- (gross based on 38 hours per week) 50% discount in F&B outlets of partner hotels Varied fresh and healthy meals from the house Guidance and coaching during your internship period Development opportunities based on your ambition Access to LinkedIn Learning A dynamic and enjoyable working environment.
Lets meet!
We look forward to meeting you! Upon receiving your application we will carefully review it and get in touch with you personally. Following that you will be invited for a face-to-face meeting. This is your opportunity to get to know your potential colleagues and for us to understand your strengths and potential. If we both feel there is a match we will plan the next steps. This could include meetings with other colleagues a behind-the-scenes tour or an assessment. We will do what is necessary to decide on your next career step!
Great news!
Your application is succesfully submitted we are looking forward to meeting you!
Required Experience:
Intern
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
Discover the essence of Amsterdam luxury at De L'Europe. An exclusive experience where tradition and modern comfort meet. Hotel De L'Europe.
