Automotive Service Advisor
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
AUTOMOTIVE SERVICE ADVISOR
Description of the Role
The Automotive Service Advisor at Bill Alexander Toyota in Yuma Arizona plays a crucial role in ensuring customer satisfaction and maintaining efficient operations in the service department. The advisor acts as the main point of contact for customers providing them with assistance and guidance throughout their vehicle servicing experience.
Responsibilities
- Interact with customers to understand their automotive service needs and concerns
- Schedule service appointments and communicate service timelines to customers
- Provide detailed explanations of recommended services and associated costs
- Ensure accurate documentation of customer information service history and vehicle condition
- Coordinate with service technicians to prioritize and manage service orders
- Follow up with customers to ensure their satisfaction and resolve any issues or concerns
- Maintain a strong knowledge of automotive products services and industry trends
Requirements
- Prior experience in a customer service or automotive service role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work effectively under pressure and meet deadlines
- Proficient computer skills and familiarity with automotive software and systems
Benefits
- Competitive compensation package
- Opportunity for professional growth and advancement
- Comprehensive training and development programs
- Company-sponsored health and wellness programs
- Employee discounts on vehicle purchases and services
About the Company
Bill Alexander Toyota is a leading automotive dealership in Yuma Arizona. We are committed to providing exceptional customer service and offering a wide range of quality vehicles and automotive services. Our team values integrity teamwork and continuous improvement making it a great place to work and grow professionally.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
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