Job Title: Warehouse & Logistics Manager
Location: Houston TX
Department: Warehouse & Delivery Operations
Reports To: Director of Operations & Business Development
FLSA Status: Exempt
Job Type: Full-Time
Role Summary
The Warehouse & Logistics Manager oversees all warehouse service and delivery operations to ensure accurate receiving efficient inventory flow on-time deliveries and a safe organized facility. This role leads both the Receiving and Service warehouse functions as well as the Delivery team to ensure flawless execution from inbound material handling through outbound deliveries.
The position is responsible for driving performance through accuracy timeliness and safety metrics ensuring each department meets operational standards and customer delivery expectations. This leader maintains tight coordination across departments optimizes workflows and cultivates a high-performance culture built on accountability and continuous improvement.
Success in this role is measured by consistent achievement of operational quality and safety performance targets across warehouse service and delivery functions. Key indicators include On-Time Leave by 4:30 AM high First-Pass Yield (FPY) performance in palletizing loading and delivery 100% completion of service parts pulls and on-time inventory accuracy for stock materials and work in progress (WIP). Success also includes maintaining zero recordable injuries or OSHA violations and ensuring 100% PPE compliance and safety training participation.
Key Responsibilities
Warehouse Operations Leadership
- Oversee all inbound and outbound warehouse functions including receiving palletizing slotting and service materials handling.
- Manage the Receiving team to achieve 100% accuracy on incoming shipments and ensure all orders are checked verified and updated in Dynamics CRM
- Maintain daily performance standards for same-day and accurate slotting of incoming parts hardware and full cabinets.
- Ensure all daily and end-of-day warehouse checklists are completed and signed off.
- Conduct full warehouse audits and ensure inventory aligns with CRM data prior to month-end close.
Delivery & Logistics Oversight
- Lead the Delivery team to achieve on-time complete and accurate deliveries.
- Ensure trucks are properly loaded inspected and equipped with required tools and PPE prior to departure.
- Monitor delivery performance using KPIs such as % On-Time First Pass Yield and Time to Load
- Oversee routing scheduling and coordination of deliveries through Dynamics
- Review and act on safety alerts and driver scorecards in the fleet management system
People Leadership & Development
- Hire train and coach frontline staff across Receiving Service and Delivery functions.
- Provide daily direction and guidance to warehouse and delivery team members ensuring clarity of tasks and expectations.
- Conduct performance reviews and hold teams accountable for performance metric achievement.
- Ensure all team members adhere to SOPs safety guidelines and performance expectations.
- Foster a culture of safety teamwork continuous improvement and pride in performance.
Quality Safety & Compliance
- Enforce quality standards to meet builder specifications and minimize escaped defects.
- Lead root cause analysis and corrective actions to reduce damages and defects.
- Maintain high standards of organization cleanliness and 5S compliance across all warehouse areas.
- Ensure full compliance with OSHA PPE and all company safety policies.
- Conduct safety audits toolbox talks and monthly trainings to maintain a culture of safety.
- Participate in safety meetings and incident investigations.
Key Performance Indicators (KPIs)
On-Time Leave by 4:30 AM (delivery team)
Palletizing First-Pass Yield (FPY)
Loading First-Pass Yield (FPY)
Delivery First-Pass Yield (FPY)
100% Service Parts Pulled
On-Time Inventory Stock Materials & Work in Progress (WIP)
Zero recordable injuries / OSHA violations
100% PPE compliance & safety training participation
Qualifications
- 5 years of experience in warehouse logistics or manufacturing operations including team leadership
- Strong understanding of warehouse processes material flow and delivery logistics
- Experience managing inbound receiving slotting and outbound delivery operations
- Working knowledge of ERP or warehouse management systems (Dynamics preferred)
- Excellent leadership organizational and communication skills
- Ability to analyze metrics and drive performance improvements
- Proficiency in Microsoft Office (Excel Outlook Power BI experience preferred)
Core Competencies
- Operational Leadership & Execution
- Logistics & Route Optimization
- Safety & Compliance Management
- Inventory Accuracy & Control
- Team Development & Coaching
- Continuous Improvement & Problem Solving
Physical Requirements
- Ability to lift up to 50 lbs occasionally
- Prolonged standing/walking in warehouse and yard environments
- Exposure to heat dust and warehouse noise levels
EEO Statement
Builders Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status.