Level 2 Infra Support Engineer Pleno
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Job Location:
Indaiatuba - Brazil
Monthly Salary:
Not Disclosed
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
We are looking for an experienced Middleware / IIS Administrator with 56 years of hands-on expertise in managing and optimising web application environments. This role is ideal for a proactive professional with strong problem-solving skills and a customer-oriented mindset to deliver high-quality services in a high expectation environment.
As part of our Infrastructure team in a global IT Program you will work closely with Application Support and Release Management teams to monitor and troubleshoot Production instances contribute to changes implementation as per established standards and participate to major incident technical bridges. The technical stack encompasses C# / .NET web applications IIS administration Windows and Linux OS MS SQL databases VM and container management. Beyond routine tasks your creativity and proficiency in scripting (Powershell and other languages) will be appreciated to contribute to continuous improvement and automation initiatives. A strong customer-service mindset excellent communication skills are essential for success in this role.
Key Responsibilities
Administer and maintain IIS 10 web servers applications.
Configure bindings manage websites backups and configuration versions.
Troubleshoot application pools virtual directories and worker processes.
Implement SSL certificates authentication access controls and security best practices.
Diagnose and resolve IIS deployment and performance issues.
Collaborate on Azure PaaS/SaaS components (Azure JavaScript Python).
Utilise Azure monitoring tools for performance and health tracking.
Manage deployments using tools such as Octopus Deploy.
Automate operational tasks with PowerShell and other scripting languages.
Provide support for MS SQL Server and coordinate with DBAs for issue resolution.
Perform Windows Server 2016/2019 administration and troubleshooting.
Apply ITIL processes (Change Incident Problem); ITIL Foundation certification preferred.
Design and maintain CI/CD pipelines for efficient delivery.
Implement containerized solutions using Docker and manage environments with Docker Compose.
Work with orchestration and configuration tools (Jenkins Octopus Docker Kubernetes).
Requirements
Qualifications
Desired Technical Stack
Web Servers: IIS Nginx Tomcat
Scripting: PowerShell Python Bash
Containers: Docker Kubernetes
Platforms: Windows Linux
Database: MS SQL
Ticketing Tools: JIRA ServiceNow
Operating Systems: Windows Linux UNIX
Cloud: Microsoft Azure
CI/CD & Deployment Tools: Octopus Deploy
Version Control: Azure DevOps TFS
Additional Information
Working hours:
Monday to Friday - 08:00 to 17:00 Hybrid Work
Required Experience:
IC
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
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