Workplace Support Specialist

Windsor - Canada

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

As a Workplace Support Specialist you will perform several duties to service clients and maintain the integrity of office environments as a tenant representative. You will act as a client service coordinator assisting in client requests for workplace needs. You will ensure a safe organized and functioning office space through regular environmental audits.

About the role

Create a positive experience for clients by addressing needs and answering questions with urgency
Maintainfunctionalityand appearance of the physical office by repairing furniture and equipment and replenishing supplies
Assist office reorganization and special events through furniture and equipment moves
Assist internal communication efforts by posting delivering and removing signage
Perform regular environmental audit of assigned floors
Adhere to resources and tools to create work orders track progress and provide effective communication to leadership and other teams
Manage work order processes coordinate site services vendors and schedule preventative maintenance
Proactively identify and resolve issues and anticipate client needs
Collaborate with the Workplace Support team Building Maintenance Focus sub-teams and leadership to execute and support projects to maintain a hospitable office environment
Assist with processing incoming and outgoing mail and packages and provides client support in package tracking and shipment
Order receive forecast audit and maintain workplace inventory

About you

Minimum Qualifications

2 years of experiencein customer service hospitality or a related field
Ability to lift and carry 50 pounds or heavier
Valid drivers license
Ability to push and maneuver heavy carts

Preferred Qualifications

Experience finding solutions for clients and meeting client expectations
Understanding of the challenges associated with physical workspace planning
Experience in delivering written and verbal professional communication
Ability to work a flexible schedule including into the evening or occasional weekends
Ability to self-manage scope of work and time
Proficiency in the Microsoft Office Suite

Whatyoullget

Our team members fuel our strategy innovation and growth so we ensure the health and well-being of not just you but your family too! We go above and beyond to give you the support you need on an individuallevel andoffer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: Weve got your back. Checkout ourfull list ofBenefits and Perks.

Aboutus

Rocket Innovation Studio (RIS)launched in 2019 and has gone on to make its mark in the Canadian fintech industry. Headquartered at 156 Chatham Street in Windsor Ontario the company renovated the historic building which began as an auto showroom and garage before becoming a furniture store the Old Fish Market the Coach and Horses Pub and the Loop.

With the backing of Rocket Companies RISis able tocapitalize on the creativity and growth of a startup environment with the stability and enterprise experience of a mature company. At RIS Canadian talentis able tocollaborate design build test and return a full range of custom IT solutions. RIS is leading the charge to make Windsor Canadas tech hub.Apply today to join a team that offers career growth amazingbenefitsand the chance to work with leading industry professionals.

Thisjob description is an outline of the primary responsibilities of this position and may be modified at the discretion of thecompany at anytime. Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law. Thecompany provides reasonableaccommodationsto qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at.

Disclaimer

Thispostingis for an existing vacancy for aWorkplace Support Specialistat Rocket Innovation Studio. The compensation for this position is$17.88-$34.17 per hour.The position may also be eligible for an annual bonus incentives and other employment-related benefits including but not limited to medical dental and vision benefits retirement plan and paid time off. More informationregardingthese benefits and others can be foundhere.The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company in its sole and exclusive discretion deems appropriate.The Company maydetermineduring its review of the proposed compensation and benefits provided for this position that the compensation and benefits for suchpositionshould be no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.

Our Talent Acquisitionteam uses artificial intelligence toassistinscreening assessing or selecting applicants. Our hiring process is never completely automated and uses AI in conjunction with our recruiting and talent acquisitionprofessionals.

Required Experience:

About the role

Create a positive experience for clients by addressing needs and answering questions with urgency
Maintainfunctionalityand appearance of the physical office by repairing furniture and equipment and replenishing supplies
Assist office reorganization and special events through furniture and equipment moves
Assist internal communication efforts by posting delivering and removing signage
Perform regular environmental audit of assigned floors
Adhere to resources and tools to create work orders track progress and provide effective communication to leadership and other teams
Manage work order processes coordinate site services vendors and schedule preventative maintenance
Proactively identify and resolve issues and anticipate client needs
Collaborate with the Workplace Support team Building Maintenance Focus sub-teams and leadership to execute and support projects to maintain a hospitable office environment
Assist with processing incoming and outgoing mail and packages and provides client support in package tracking and shipment
Order receive forecast audit and maintain workplace inventory

About you

Minimum Qualifications

2 years of experiencein customer service hospitality or a related field
Ability to lift and carry 50 pounds or heavier
Valid drivers license
Ability to push and maneuver heavy carts

Preferred Qualifications

Experience finding solutions for clients and meeting client expectations
Understanding of the challenges associated with physical workspace planning
Experience in delivering written and verbal professional communication
Ability to work a flexible schedule including into the evening or occasional weekends
Ability to self-manage scope of work and time
Proficiency in the Microsoft Office Suite

Whatyoullget