Kennedy Shelter Case Manager

Title: Kennedy Shelter Case Manager

Department: Kennedy Emergency Shelter

Reports to: Assistant Director of Programs

Salary: $52K-$56K

FLSA Status: Exempt

About Us:

Shelter House was established in 1981 as a grassroots responder to the homelessness crisis in Fairfax County. Since the organizations inception we have adapted and grown to meet community needs all while working in partnership with government and private partners and community members. Today Shelter House is a successful and reputable organization of over 100 employees committed to preventing and ending homelessness and domestic the last year our compassionate team of individuals changed the lives of nearly 2000 individuals half of which were children. Our Culture is built from our Core Values of Inclusivity Collaboration Accountability Respect and Empowerment (iC.A.R.E.)

About the Role:

The Kennedy Shelter Case Manager will provide case management for the single clients at Kennedy emergency shelter clients. Singles in this program can experience a variety of challenges ranging from mental health diagnoses substance abuse physical/developmental disabilities limited income and chronic or long-term homelessness. The case manager will support program participants in obtaining and maintaining housing stability using best practices such as trauma informed care housing first and harm reduction.

How you will contribute:

Duties and Responsibilities:

Use a strengths-based approach to perform assessments to gauge clients strengths physical health mental health social needs educational needs level of life skills and employment readiness.

Use assessment outcomes to determine with the client what support is needed to maintain stability and achieve short- and long-term goals.

Develop Individualized Service Plan

Assist clients in securing appropriate services and coordinate delivery of all services to clients (i.e. employment housing finance mental health services applying for SSI benefits etc.)

Provide support to clients experiencing crises/ implementation of emergency procedures/crisis interventions and coping skills

Create and maintain financial budgets and money management education with clients; work with clients to ensure rent and utilities are paid in a timely fashion.

Maintain complete client records in accordance with agency and best practice standards

Keep timely documentation of all contact with clients in client file and HMIS (Homeless Management Information System) as required and completion of annual reassessments and quarterly reviews.

Participate in staff meetings and trainings as directed by supervisor

Ensure compliance with all agency policies

Function as a contributing member of a multidisciplinary team with Shelter House Inc. and partner agencies to ensure clients receive needed services in a timely manner

Assure that all relevant information pertaining to clients is disseminated to all appropriate staff members in a timely manner

Proficiently utilize Microsoft Suites applications (email calendar drive docs etc.) as a part of day-to-day work requirements

Safely utilize Shelter House owned vehicles to drive clients to various locations if needed.

Exemplify the Shelter House core values; Inclusivity Collaboration Accountability Respect and Empowerment

Other Duties as assigned

About You:

Required:

• A bachelors degree in human services/ related field orcommensurateexperience

• 2 years of case management/ direct services/other related experience

• Strong written and oral communication skills

• Ability to prioritize competing priorities and make sound judgements

• Ability to complete tasks while navigating frequent interruptions

• Ability to deliver creative resourceful solutions to unique challenges

• Strong organizational and time management skills

• Valid Drivers License and reliable transportation

• Ability to Drive a 15-passenger van

• Willingness to work evenings and weekends when needed

Preferred:

• Foreign Language fluency in a language other than English (ex. Spanish Farsi Arabic or Amharic)

• Experience with providing services to clients experiencing homelessness mental health or substance abuse issues

• Experienceutilizingthe Homeless Management Information System (HMIS)

Physical Requirements:

• Annual TB Test isrequired

• Ability to sit or stand forlong periods

• Ability to lift items weighing 10-20 pounds

Benefits:

Medical Dental & Vision Insurance

401K contributions with a 4% employer match

13 Paid Holidays 2 Floating Holidays and the opportunity to take your Birthday Off

Two Semi-Annual Team Building Events

Equal Employment Opportunity:

Equal Employment Opportunity Policy: Shelter House is committed to providing equal employment opportunity to all employees and applicants. All employment-related decisions will be made and carried out without regard to race color religion national origin ancestry citizenship age (over 40) sex marital status pregnancy sexual orientation gender identity veteran status disability unrelated to the individuals ability to perform his or her job or any other legally protected status. Shelter House will also provide reasonable accommodations to pregnant and qualified employees with disabilities to enable them to perform the essential functions of their job and to employees with respect to their observance of their religious beliefs in accordance with applicable law. Any job applicant or employee who would like or needs an accommodation may request an accommodation by contacting the Human Resources department.

Drug and Alcohol-Free Workplace Policy:

Drug-Free Workplace: Shelter House is committed to maintaining a drug-free workplace. Employment is contingent upon compliance with our Drug-Free Workplace Policy which prohibits the unlawful manufacture sale distribution dispensation possession or use of controlled substances or marijuana in the workplace. Additionally all subcontracts and purchase orders over $10000 must include provisions ensuring a drug-free workplace.

Required Experience:

Manager