Skills Development Facilitator and South Africa Site Coordinator mf

Description -

Skills Development Facilitator and SA Site Co-Ordinator - with extended responsibilities of marketing communications and Exec business support/development function.

Job Summary

Skills development facilitator - reporting functions to HR and Transformation team - responsible for co-ordinating the audit requirements for HP South Africa Annual Skills Plan Audit. Support the ongoing audit and documentation of all skills development initiatives to ensure compliance with BEE (Broad-Based Black Economic Empowerment) requirements. Develop update and execute the annual skills development plan aligned with HP South Africas business objectives and statutory obligations. Coordinate with training providers internal stakeholders and the HR team to drive effective learning and development interventions. Prepare and submit all required documentation for BEE verification and external audits. Monitor and report on training spend participation and outcomes to ensure optimal allocation of resources and achievement of targets. Stakeholders include the Human Resources team Finance Facilities Management and external training providers

Executive Assistance & Communications - reporting the MD of HP SCA the role will cover functions and not limited to business strategy and operations and communications support managing projects to improve sales processes generating comprehensive detailed reports and providing support to the sales managers where necessary.

Act as the primary site operations contact for the South Africa Head Office ensuring smooth day-to-day running of office facilities.- a significant portion will encompass focus on communications and management of logistics/orchestration and project scheduling for business operation in SA and overall site compliance/planning including interactions with real estate planning sustainability and business resource group strategy/participation.

Responsibilities

Requiresstrongcross-functionalcollaborationat all levels excellent communication skills and the ability to buildstrategyarticulateobjectives and driveexecution

Plans and directs all administrative financial and operational activities for the Market MD prioritizes critical issues and required information to facilitate efficient decision making.

Drive preparation and achieve outcomes for leader meetingspresentations andinternal/external engagement.

Responsible for internal/external communications strategy planning and calendar of activities.

Analyse and report performance based on strategies and business goals identify areas that need improvement e.g. sales productivity reports on

Use data and insights to enable the organization to operate effectively

Equip theMarket MDto lead effectively in key internal and external executive meetings( definition storyboarding communicating needs/gathering information and organizing it in a compelling way).

Serve as an owner for Opex coordination & deployment in partnership with MD/HR.

Manage/nurture the Graduate initiative in partnership with HR.

Undertakes projects aimed at improving sales processes or supporting sales-related initiatives.

• Maintains accurate records and documentation of sales-related activities and customer interactions.
• Generates comprehensive reports and dashboards to provide insights into sales performance and trends.
• Utilizes specialized knowledge to resolve complex order management issues and support critical projects across product lines.

Prepares and communicates issue resolutions for external customers and collaborates with external-facing representatives as needed.

Prepare agendas minutes presentations and reports for executive meetings.

Act as a confidential liaison between the Managing Director and internal/external stakeholders.

Draft review and distribute business correspondence on behalf of the Managing Director ensuring clarity and consistency in communications.

Coordinate internal communications circulating company updates policies and executive messages as required. Evaluates and implements sales support tools and technology to enhance productivity and effectiveness. Ensures that sales processes adhere to company policies industry regulations and ethical standards.

Support implementation of health safety and environmental policies and procedures at the site.

Oversee the management of purchase orders office supplies and vendor relationships.

Proven ability to maintain confidentiality and handle sensitive information.

Education & Experience Recommended

Four-year or Graduate Degree in Sales Business Administration or any other related discipline or commensurate work experience or demonstrated competence. Typically has 4-7 years of work experience preferably in customer support sales operations sales support people management or a related field or an advanced degree with 3-5 years of work experience.

Relevant experience including experience in management consulting business planning & Program/ProjectManagement.

Preferred Certifications/ Competencies

Sales Operations Professional (CSOP)

MS office Advanced to Expert certification

Presentation skills certification

Preferred training/certification supporting with ETDP SETA (Education Training and Development Practices Sector Education and Training Authority)

Demonstrated knowledge of BEE legislation and skills development compliance in South Africa.

Knowledge & Skills

Strong analytical thinking analysis problem solving skills process orientation and business acumen skills.

High degree of flexibility and the ability to work within a fluid constantly changing environment.

Demonstrated experience proposing creating and managing executive-level proposals and presentations.

Highly developed collaboration relationship building and communication skills.

Ability to influence without authorityand experience leading/navigating large cross-functional teams.

Proven ability to work with/influence across all levels and functions within the organization to achieve actionable results through others.

Strong organizational skills and attention to detail and quality of deliverables; demonstrated ability to manage multiple priorities (both long and short term) simultaneously.

Excellent verbal and written communication skills including negotiation and influence skills and group facilitation.

Ability to communicate complex or abstract ideas clearly and succinctly.

Results-Driven: The successful candidate will set compelling / She has an ability to set priorities allocate resources take accountability and achieve results.

Collaborative: The successful candidate will have experience collaborating across a matrix.

Data Analytics: Ability to collect organize present and interpret data for purposes of making better faster and more informed decisions.

Advanced proficiency in Microsoft Office Suite (Excel Word PowerPoint) and data analysis tools.

Customer Relationship Management

Finance

Invoicing

Marketing/Communications

Merchandising

Project Coordination

Proofreading

Sales Administration

Sales Process

SAP/Vendor management Applications

Cross-Org Skills

Effective Communication

Results Orientation

Learning Agility

Digital Fluency

Customer Centricity

Impact & Scope

Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

Responds to moderately complex issues within established guidelines.

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Schedule -

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Relocation -

Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal