Expert Solution Advisor Supply Chain Management France

Role Overview

As the Senior Solution Advisor (SA) you will be working hand-in-glove alongside the sales team on key strategic customer engagements across the EMEA region. This requires orchestration of multi-disciplined teams against an agreed plan for the customer engagement. You will orchestrate appropriate extended team support as required throughout the engagement cycle.
It is expected that you will build strong relationships with our customers main business stakeholders typically Chief Supply Chain Officers Chief Operating Officers and other appropriate senior levels.
Creation of strong points of view that describe the business value our SCM portfolio will bring for your customers are a deliverable for each customer engagement. The development of solid mutually agreed customer business cases to support their investments will also be required.
Additionally you will assist customers in expanding their current SAP footprint to maximize value for their organization.
It is expected that you have a deep knowledge of supply chains how they operate across multiple industries and what is relevant for the senior customer stakeholders.

Additional role tasks will include;

Support the Account Team by delivering end to end SAP SCM presentations to both customers and at events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions
Evaluate account qualification criteria to determine further investment in pursuing opportunities
Establish yourself as a thought leader within the account team and fine-tune account strategy
Collaborate with the team in creating overall themes and competitive differentiation
Be involved where appropriate in vigorous dry runs on strategic deals and customer engagements
Build relationships with our SAP eco-system implementation partners and SAP services teams
Engage with customers to continue selling the vision of SAP solutions and help secure contract renewals
Leverage digital assets throughout the customer engagement including demos presentations and other content

What you bring:

1015 years of professional experiencein large software/IT organizations ideally in enterprise applications and strategic customer-facing engagements
At least 5 years of proven SAP experience with strong exposure toSAP Supply Chainsolutions and transformation programs
Strong planning expertise (priority focus)with solid knowledge of planning processes and operating models (e.g.demand planning supply planning S&OP and IBP-like processes)
Deep Supply Chain domain understandingacross industries including the business implications of decisions spanningmanufacturing logistics and asset & service operations
Ability tobuild executive-level points of view translate business priorities into outcomes and contribute tomutually agreed business casessupporting customer investments
Working knowledge ofCloud Hosted Services and SaaS/PaaSmodels in a B2B environment with the ability to position credible adoption paths
Strong awareness of competitor solutions in the supply chain space (and the ability to articulate differentiation clearly
Consultative and communication strength: executive conversations workshops discovery storytelling objection handling and effective solution demonstrations
Energy presence and professionalism in customer interactions; ability to orchestrate extended teams with structure and accountability
Languages: MandatoryFrench native-level (or near-native equivalent proficiency)andbusiness-fluent Englishwith excellent verbal and written communication skills

Meet your team:

Customer Advocate: Collaborate to complement solution expertise and support customers
Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement
Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value
SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.