At TFP Fertility we support thousands of people each year as they take steps towards starting or growing their families. With eight clinics across the UK and a wider European presence we combine leading fertility science with compassionate personalised care.
Every message we share whether on our website social media or in clinic plays a role in helping patients feel informed supported and confident during an important and often emotional time. We are proud of our science led approach our collaborative culture and our commitment to clear honest communication.
The Role:
This is a hands-on content and communications role for a thoughtful and creative writer who understands how words shape trust.
Working closely with the Senior Digital Marketing Manager and wider marketing team youll help plan create and deliver content that supports patients strengthens our brand and ensures consistency across digital and print channels.
This role blends structured content creation with empathetic storytelling and clear accurate communication.
The position is a full time Hybrid role working 37.5 hours per week
A minimum of 1 day will be onsite at TFP Oxford Fertility
This opportunity is available as a 12 month fixed term contract
The Location:
Oxford Fertility was established in 1992 and is one of the UKs longest standing and largest IVF clinics. Due to the passion expertise and reputation of our team the clinic has grown into a leading fertility clinic and offers a full suite of treatment and diagnostic services including PGT and IVM. Conveniently located in a business park setting on the outskirts of Oxford close to junction 8a of the M40 there is ample free parking for staff and patients around the building.
Key Responsibilities:
Plan and manage content across channels contributing to an SEO-informed content calendar that supports patient journeys and improves discoverability
Write clear engaging copy for the website social media paid ads printed materials and internal communications
Capture and develop meaningful patient stories working sensitively with clinic teams and patients
Build and update web pages in our CMS with attention to structure accessibility tone and SEO best practice
Proofread and edit content to ensure accuracy clarity and alignment with our warm expert brand voice
Support PR activity by reviewing press releases coordinating content and sharing coverage internally
Prepare thoughtful written responses to patient reviews and support clinics with follow-up communications
Respond to local clinic marketing needs including posters leaflets event materials and business cards
Monitor competitor and industry activity to inform content ideas and improvements
Maintain content quality version control and naming conventions across assets
Qualifications and Experience:
Were looking for someone confident delivering end-to-end content creation with strong writing skills and an eye for presentation.
Must-haves:
Excellent writing editing and storytelling skills
Strong understanding of SEO and how content supports visibility and trust
Experience writing for multiple channels including web and social
High attention to detail and accuracy
Ability to manage multiple priorities and deadlines
Confidence working collaboratively with marketing clinical and PR teams
Bonus:
Experience working in healthcare or patient-facing sectors
Familiarity with web CMS platforms
A good visual eye and understanding of brand consistency
The Type of Person Were Looking For
We want someone who is:
Empathetic and thoughtful with a strong sense of responsibility around sensitive topics
Clear and structured in your writing without losing warmth
Organised and proactive able to manage your own workload
Curious and adaptable always looking to improve content quality
Collaborative but comfortable taking ownership of your work
Location: Oxford
Full Time: 37.5 hours
Hybrid working with regular on-site collaboration
Salary: Competitive (Depending on Experience)
Pension: Dual contribution pension scheme
Annual Leave: 27 days bank holidays (FTE)
Your application has been successfully submitted!
Required Experience:
Contract
As one of the largest providers of IVF in the UK and with clinics around the world, here at TFP, our patients receive all the benefits of experience as well as tailored, personal care. Find out more. | TFP | The Fertility Partnership