Indirect Dealer Relationship Manager

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture Well you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank we will work together to help you achieve your career goals just like we help thousands of clients reach their financial goals.

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio West Virginia Kentucky Virginia Washington D.C. and also have Specialty Finance offices in Minnesota Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

• American Banker Best Banks to Work For inand 2025
• Top Workplaces USA national award inand 2025
• Newsweeks Americas Best Banks 2023 and 2024
• Newsweeks Americas Greatest Workplaces 2024 and 2025
• Forbes Americas Best Banks 2024 and 2025
• Forbes Best-in-State Banksand 2025
• TIMEs Americas Growth Leaders 2026 award winner

At Peoples Bank we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associates life. Thats why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match employee stock purchase plan various education assistance programs such as student loan and tuition paydown/reimbursement paid vacation and holidays and much more. For full details of our benefits offerings please visit: Purpose:

The Indirect Dealer Relationship Manager will be responsible for developing strong profitable relationships with indirect dealers approved for the program. They will also evaluate new business opportunities with prospective dealerships. The Relationship Manager will serve as a primary liaison between the dealership and the internal departments supporting the indirect lending program to ensure service levels are met and operational issues resolved. The Relationship Manager will be responsible for ensuring dealer staff is adequately trained on the requirements of Peoples Indirect program and that business generated from the relationship is of sound credit quality and complies with all state and federal laws and regulations.

Job Duties:

• Call on existing approved indirect dealers to review on-going production trends and gain commitments from the dealerships to generate more applications or loans.
• Through referrals or cold-calling efforts call on prospective dealers to present Peoples indirect lending program and evaluate the dealer for future business opportunities.
• Develop and execute sales plans to increase application and booked loan volume from our indirect channel.
• Collaborate with line-of-business partners in developing a comprehensive product offering which might include banking and cash management services commercial or floor plan lending retail sales finance underwriting or insurance needs.
• Maintain accurate dealer records and files and conduct periodic review of production delinquency and loss trends to evaluate the profitability and risk of that dealer relationship. Conduct initial due diligence on prospective dealers or periodic due diligence on existing dealers as needed. Make in-person calls on a regular basis to all approved dealers.
• Responsible for set-up and training of the Banks indirect program with newly added dealerships. This will include ensuring that dealers software is set up properly to generate accurate compliant sales contracts.
• Oversee direct communications with the dealer community including the periodic distribution of rate/pricing sheets. Conduct market research as needed to understand competitor rates and indirect program criteria.
• Serve as a liaison between the dealer and the Bank in resolving service or operational issues including management of escalations to the underwriting team over specific loan transactions.
• Engage dealer as necessary to resolve transactional issues involving contract or collateral (title) errors
• Maintain a thorough understanding of credit policy as well as the primary Regulations impacting this line of business (Reg Z Reg B FCRA etc.). The Indirect Dealer Sales Representative will participate in or lead discussions with the dealer to review concerns the bank may have in regard to their adherence to our dealer program (e.g. explanation of discretionary pricing mark-up by the dealership).
• Compile reporting and statistics on the indirect program for Management as necessary.
• Will perform special projects as assigned.

Education Job Skills and Qualifications:

• Associates degree or equivalent work experience.
• 1 to 3 years experience in consumer loan underwriting or managing an underwriting function.
• Excellent oral written presentation and analytical skills.
• Proven problem-solving skills with a high sense of urgency.
• Proven ability to collaborate across business lines.
• Must be able to travel limited overnight (company car provided).
• Must have valid drivers license.
• Team player.

Basic Qualifications:

• Associates degree or equivalent work experience.
• 1 to 3 years consumer loan underwriting or managing an underwriting function.
• Must have valid drivers license.
• Must be able to travel limited overnight (company car provided).

Equal Opportunity Employer M/F/Disabled/Vet;
If you are unable to complete this application due to a disability contact to ask for an accommodation alternative application process or other inquiries.