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Hiring Range:

Please note that the final offer may vary within this range based on a candidates experience skills qualifications and internal equity considerations.

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This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.

I. Major Responsibilities:
1. Serves as a residential counselor for assigned clients using recovery-oriented principles.
2. Assists with client admissions and intake including documentation orienting to program inventory and contraband searches in accordance with program policy
3. Implements and documents treatment plans and interventions in accordance with program policy and funder requirements.
4. Supports clients with activities of daily living (ADLs) including hygiene budgeting transportation and relapse prevention.
5. Facilitates healthy menu planning food shopping and meal preparation.

II. Position Qualifications:
License/Certification/Education:
Required:
1. Residential Counselor I: Minimum of a high school diploma/GED/HiSet.
2. Residential Counselor II: Bachelors degree preferably in the field of psychology or human services.

Preferred:
1. Residential Counselor I: Associates degree in psychology or human services.

Experience/Skills:
Required:
1. Ability to observe document teach and respond to client needs.
2. Effective communication skills.
3. Must pass a CORI background check.
4. Current certification in CPR and First Aid. Certifications must be completed within three (3) months of date of hire. Failure to obtain certification within the specified timeframe will result in termination of employment. Failure to maintain active certification status may result in disciplinary action up to and including termination of employment.
5. For specific program assignments where Medication Administration Program (MAP) certification is required must obtain MAP certification within six (6) months of date of hire. Failure to obtain MAP certification within the specified timeframe will result in termination of employment. Failure to maintain active certification status may result in disciplinary action up to and including termination of employment.
6. For Awake Overnight: Must stay alert during overnight shifts conduct room checks conduct fire drills and complete logs.
7. Driving Requirements:
a. Faith House Beryls House and Orchard Street: Current valid US-issued drivers license.
b. For Adult Community Clinical Svcs (ACCS) Div: All programs require a current valid US-issued drivers license and a registered inspected and insured automobile for work related purposed including transporting clients in a personal vehicle (or a company vehicle).
c. Detox TSS (Transitional Support Svcs) CSS (Clinical Stabilization Svcs) CCS (Community Crisis Stabilization) and ATS (Acute Treatment Svcs): Driving is not required.

Preferred:
1. Prior experience in human services.
2. Understanding of addiction and recovery (for substance use programs).

III. Physical Demands and Environmental Conditions:
Work is considered medium (lifts up to 10 lbs. frequently and 20 lbs. occasionally). Position requires work indoors in a patient-facing environment.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.

Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.

As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.