Network Monitoring Engineer

Division: Group Technology Services (GTS)

Role Summary

We are looking for a Network Monitoring Engineer to strengthen the Network Automation & Monitoring squad within our banking environment. You will design implement and evolve proactive monitoring capabilities across complex missioncritical networkscovering switches routers firewalls load balancers and morewhile ensuring compliance with financial regulations and internal operational processes. Youll combine deep networking expertise with automationfirst thinking to reduce MTTR increase observability and improve service reliability.

Key Responsibilities

• Monitoring Architecture & Implementation:Design and deploy endtoend monitoring solutions (fault performance capacity and topology) across multivendor network technologies.
• Tooling & Integrations:Configure maintain and extend monitoring platforms; integrate with incident logging and CMDB systems (e.g. ServiceNow/Tivoli/Splunk) to enable alerting ticketing runbooks and autodiagnostics.
• Automation & Reliability:Build and enhance automation for data collection health checks diagnostics and remediation (scripts jobs pipelines) to drive proactive operations.
• Observability & Reporting:Define KPIs/SLAs create dashboards and produce actionable reports for operations risk and audit stakeholders; champion data quality and coverage.
• Operational Excellence:Follow established processes (change release incident problem configuration management); contribute to standards SOPs and continuous improvements.
• Compliance & Risk:Ensure solutions and workflows meet banking regulatory requirements and internal controls; support audits and evidence gathering.
• Collaboration:Work closely with Network Engineering Security Service Management and application teams to align monitoring with business priorities and project roadmaps.
• Knowledge Sharing:Document architectures procedures and runbooks; mentor teammates and promote best practices within the squad.

Required Qualifications

• Experience:Minimum10 yearsof handson networking experience acrossswitching routing firewalls load balancers and related technologies in large complex environments.
• Monitoring Expertise:Proven track record designing and operating enterprisegrade network monitoring solutions (fault/performance/capacity/topology).
• CrossTechnology Knowledge:Strong transversal understanding of heterogeneous network stacks and vendor ecosystems.
• Scripting & Automation:Practical experience implementing monitoring via automation (e.g. scripts scheduled jobs APIs) and/or tooling integrations.
• Ways of Working:
  • Ability towork autonomouslyin an enterprise context.
  • Stronganalytical/problemsolvingskills.
  • Ability tolearn new technologiesquickly.
  • Effectiveness in afastpaced teamenvironment.
  • Clear concisecommunication(verbal and written) plusorganizationalskills and high attention toqualitywhile following processes and operational procedures.
  • Teamoriented mindset and ability to collaborate across squads and departments.

NicetoHave Skills

• Tools:Knowledge ofSevOneandNetBrain(usage administration or integration).
• Development & CI/CD:Experience withPython(structured testable code)pipelines(e.g. Azure DevOps/GitLab CI) and packaging; exposure toAPIdesign/consumption.
• Ecosystem:Familiarity with integrations intoServiceNowTivoliSplunk CMDBs and topology/diagnostic platforms.
• Data & Storage:Basic understanding of timeseries/metrics stores and dashboarding concepts (e.g. KPIs SLOs).
• Security & Compliance:Awareness of controls relevant to financial services (e.g. change management evidence traceability).

What Success Looks Like

• Comprehensive monitoring coverage with reliable alerting low false positives and clear diagnostic workflows.
• Reduced MTTR through actionable dashboards and automationdriven triage.
• High auditreadiness with documented configurations evidence and repeatable procedures.
• Strong collaboration with engineering and operations leading to measurable resilience and performance improvements.