Looking for a long-term career in a high demand industry with a great career path for growth We offer many different opportunities depending on your background and experience level. RWC International is a proven leader in the truck and bus service and repair industry. RWC is a family-owned company that cares and we offer competitive wages paid time off & holidays full health benefits and a 401k match. We value what makes a family successful: commitment compassion hard work and a desire for each other to succeed. No matter your level when you join us we want to help you grow.
POSITION OVERVIEW
The MOBILE TECHNICIAN position is charged with performing truck maintenance diagnostics and repairs of commercial vehicles and associated components for all makes and models on the go! This premium customer service may take place on the road at the customer location or just about anywhere. Valid Drivers license required; CDL license preferred.
DUTIES & RESPONSIBILITIES
Provide technical service to vehicles and equipment.
Read job order observe and listen to vehicle in operation to resolve malfunction and plan work procedures.
Follow checklists ensuring all critical parts are examined.
Examine protective guards loose bolts and specified safety devices on trucks and adjust as needed.
Test-drive vehicles to ensure that they run smoothly.
Tag all warranty parts and returns to warranty clerk.
Attend training classes and keep tabs on factory technical bulletins.
Develop and maintain positive relationships with customers to increase overall customer happiness.
Properly complete the service and/or repairs assigned by supervisor.
Complete all work according to the applicable safety requirements and published procedures.
Participate in and utilize to the best of ones abilities technical training as assigned by management.
Ensure guest vehicles are returned as clean as they were prior to being serviced.
Show the utmost courtesy to all guests visitors and dealership personnel.
Make every effort to achieve the production objectives set by management.
Any other duties as outlined by the Service Supervisor and or management
Salary range for a Mobile Technician (depending on experience level) from $50000 to $150000.
ACTIVITY AND KNOWLEDGE REQUIREMENTS
Employee safety is a prime concern of RWC. This position is a safety sensitive position and falls under the requirements of the RWC Drug and Alcohol policy.
High degree of product and technical knowledge
Must be able to successfully pass a background check and apre-hire drug and alcohol test.
M/F/V/H
ACKNOWLEDGEMENT
This is not necessarily an exhaustive list of responsibilities skills duties requirements efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position RWC Group reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed or further education required when circumstances changes (such as: growth work load changes in personnel technological developments etc.).This job description is not a contract of employment and either the employee or the employer may terminate the employment relationship at any time for any reason. RWC Group has the right to revise this job description at any time.
Required Experience:
IC
As a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other t...