Shift Supervisor

Southwest Power Pool (SPP) is about more than power. Were about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing for the right reason in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from employer-paid short-term disability long-term disability and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

PLEASE NOTE:SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidates qualifications skills competencies experience and geographic location will all be considered during the hiring process.

Shift Supervisor System Operations - Pay Range $151530 - $196970

As a Shift Supervisor System Operations you will:

Oversee the day-to-day implementation of the System Operations function performed by SPP to ensure the reliable operation of the bulk electric system across SPPs Balancing Authority (BA) and Reliability Coordinator (RC) footprints.

This role is responsible for supervising real-time operations and operational planning activities including daily reliability assessments operational coordination system monitoring emergency response and compliance reporting in accordance with SPP Criteria and NERC Reliability Standards.

The Shift Supervisor is empowered to take all actions and make all decisions necessary to maintain the integrity and reliability of the bulk electric system. When circumstances allow responses to unusual critical or politically sensitive situations are reviewed with the Manager System Operations and/or the Director System Operations.

Key Responsibilities

• Supervise and lead System Operators in the day-to-day execution of System Operations to ensure reliable bulk electric system operation.
• Monitor real-time system conditions conduct daily reliability assessments and direct responses to normal abnormal and emergency operating conditions.
• Establish work priorities schedules and operational guidelines to ensure continuous coverage by qualified System Operators.
• Make operational decisions and take appropriate actions to maintain system integrity and reliability escalating sensitive issues as appropriate.
• Oversee compliance with SPP Criteria and NERC Reliability Standards including required data collection and reporting.
• Support staffing activities including hiring performance evaluations and recommendations for compensation or position adjustments.
• Ensure operational tools systems and processes are effective accurate and aligned with the System Operations vision.
• Coordinate and communicate operational activities with SPP staff membership and leadership.
• Assist the Manager System Operations with special projects and continuous improvement initiatives.

To be successful in the role were looking for:

• Bachelors Degree (Time spent on one or more of the SPP Operations desk may be considered in lieu of degree)
• Ten (10) years of electric utility experience related to transmission system dispatch transmission system operations or another area of pertinent responsibility; or Eight (8) years of experience obtained in a responsible role within SPP Operations. (In addition to degree requirements above)

Professional Certification Requirements:

• NERC Operator Certification or the ability to secure such certification within six months of employment and maintain this certification while performing the role

Other Requirements:

• Ability to work a rotating 24 X 7 shift schedule
• In-depth knowledge of transmission system operations including power flow stability voltage control and restoration
• Working knowledge of NERC Reliability Standards Understanding of and compliance with SPP Policies and Procedures
• Conversant in and willing to use sophisticated analytical tools such as Energy Management System advanced application packages Interchange Distribution Calculator Open Access Same-time Information System Market Operations System etc.
• Good communication skills
• Motivation to take appropriate action when required
• Ability to work with a broad spectrum of individuals with diverse interests when resolving problems
• Understanding of compliance with and enforcement of SPP Policies and Procedures Preferred: Bachelors degree Working knowledge of SPP Criteria the SPP OATT and FERC regulatory orders of regional significance to SPP

Preferred:

• Bachelors degree
• Working knowledge of SPP Criteria the SPP OATT and FERC regulatory orders of regional significance to SPP

Work Environment:

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

Travel Requirement:

• This position requires minimal travel approximately 5%.

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process please contact us atand let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here:Culture of Belonging - Southwest Power Pool.

Full job descriptions will be made available to those selected for an interview.

Required Experience:

Manager