ServiceNow Developer

Service Now Developer
Fort Mill SC (3 days in a week hybrid)
12 Months Longterm Contract

Role Summary
Were looking for a Senior ServiceNow Developer to design build and optimize ServiceNow solutions across the platform. Youll work closely with product owners process owners architects and cross-functional teams to deliver scalable workflows high-quality integrations and great user experienceswhile enforcing platform best practices and governance.

Key Responsibilities
Lead end-to-end development on the ServiceNow platform (configuration custom development)
Build and enhance workflows using Flow Designer / Workflow Editor Business Rules Client Scripts UI Policies Script Includes
Develop and maintain custom apps using scoped applications and App Engine patterns
Configure and extend core modules such as ITSM (Incident/Problem/Change/Request) plus one or more of:
ITOM (Discovery Service Mapping Event Mgmt)
CSM
HRSD
SecOps
GRC/IRM
SPM

Implement and support Service Portal / Employee Center experiences (widgets UI Builder where applicable)
Design and implement integrations using REST/SOAP APIs MID Server IntegrationHub/Spokes and data imports
Improve platform performance and reliability (script optimization indexing async patterns event queues)
Support release processes: dev/test/prod promotion update sets/app repo CI/CD (where used)
Drive engineering quality: code reviews unit testing strategy documentation and reusable patterns
Partner with stakeholders to translate requirements into technical designs and deliverables
Mentor junior developers and contribute to platform standards and guardrails

Required Qualifications
5 years of ServiceNow development experience (or equivalent platform expertise)
Strong hands-on experience with JavaScript on ServiceNow Glide APIs and platform scripting best practices
Proven delivery in at least one major area: ITSM / ITOM / CSM / HRSD / SecOps / GRC
Experience with Flow Designer catalog items approvals notifications SLAs and reporting/dashboards
Solid understanding of ServiceNow data model (tables relationships CMDB basics if applicable)
Integration experience using REST APIs web services and authentication patterns (OAuth basic etc.)
Strong troubleshooting skills across client/server scripts ACLs and UI behaviors
Excellent communication skillsable to work with both technical and non-technical stakeholders

Preferred Qualifications (Nice to Have)
Experience with ServiceNow CMDB governance Discovery Service Mapping
Service Portal / UI Builder / Now Experience components
Performance Analytics ATF or automated testing exposure
DevOps and CI/CD for ServiceNow (e.g. integration with Git pipelines)
Experience in regulated environments (financial services healthcare etc.)

Certifications (Preferred)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD)
Implementation Specialist certifications (ITSM/ITOM/CSM/HRSD/SecOps etc.)