Manager, Insurance & Enterprise Risk Management

KEY OUTCOMES:

Captive Program Strategy & Operations

• Manage the structure governance and regulatory compliance of the companys captive insurance entities.
• Direct underwriting reserving financial reporting and annual actuarial and audit processes.
• Evaluate expansion opportunities including new coverage lines consolidation or restructuring.
• Serve as the internal expert on captive coverage risk financing and emerging insurance solutions.

Corporate Insurance Program Management

• Lead insurance renewals exposure data collection audits and policy documentation.
• Maintain policy records endorsements certificates and supporting documents.
• Coordinate with brokers underwriters and internal stakeholders to secure coverage aligned with business needs.
• Support budgeting accruals and premium allocations; maintain and refine Total Cost of Risk analysis.
• Oversee the workers compensation program including policy structure renewals experience modification management claims performance monitoring and coordination with brokers TPAs HR Safety and Legal to control loss costs and improve outcomes.

Enterprise Risk Management (ERM)

• Lead the development and maintenance of an enterprise risk framework that links insurable losses to the operational practices business decisions and strategic priorities that drive them.
• Partner with business units to identify assess and monitor risks that are directly connected toor strong predictors offuture insurable losses including operational safety fleet and transportation practices facility risk controls product/service liabilities business continuity gaps cyber hygiene and vendor-related exposures.
• Expand ERM engagement into adjacent risk domains where insurance operations and strategy intersect such as:
  • Operational reliability and process failures that influence loss frequency and severity.
  • Supply chain and vendor performance risks that may lead to business interruption or liability exposure.
  • Technology data and cyber risks that affect both insurable cyber events and broader business disruption.
  • Regulatory compliance and legal exposure risks tied to E&O D&O and other insured outcomes.
  • Human capital and workforce-related risks including training turnover and safety culture that materially impact claim trends.
• Facilitate cross-functional reviews of loss drivers and partner with operations to define actionable controls and practices that reduce claims and improve the companys risk profile.
• Produce dashboards and reports that integrate insurance metrics leading operational indicators and enterprise risk insights for executive leadership and the board.
• Ensure alignment between the companys insurance program captive strategy and enterprise-level operational and strategic risks to support long-term stability and financial resilience.

Data Analysis & Reporting

• Aggregate and analyze exposure claims and financial data to evaluate trends and support decision-making.
• Build dashboards and tools to track key risk and insurance metrics.
• Prepare materials for executive and board reporting audits regulators and reinsurers.

Compliance Governance & Audit

• Oversee regulatory filings board materials audits and internal control processes for the captive and insurance programs.
• Maintain documentation and ensure readiness for internal and external audits.
• Coordinate with Legal Finance and external advisors on compliance matters.

Vendor & Relationship Management

• Build and manage relationships with reinsurers brokers TPAs actuaries captive managers and other service providers.
• Negotiate service agreements and evaluate vendor performance.

Cross-Functional & Project Support

• Lead or support strategic initiatives such as claims analyses loss forecasting new coverage evaluations and feasibility studies.
• Manage internal communication of risk and insurance concepts and strengthen organizational risk awareness.

QUALIFICATIONS:

• Bachelors degree in Risk Management Business Finance or related field; advanced degree (MBA or JD) preferred.
• 710 years of experience in insurance captive management risk management brokerage or underwriting.
• Professional designations (ARM CRM CPCU CCI) strongly preferred.
• Demonstrated experience with risk assessment insurance program administration and financial analysis.
• Hands-on experience managing workers compensation programs including claims oversight loss analysis and coordination with safety and HR functions.

Technical Skills & Knowledge

• Strong understanding of captive structures risk-financing strategies and regulatory compliance.
• Solid knowledge of insurance policy language terms conditions and contract insurance requirements.
• Experience with financial modeling budgeting and reserve analysis.
• Proficiency with the Microsoft Office suite of products.

• Experience with RMIS platforms (e.g. Origami Riskonnect) ERM/GRC systems and data-automation or dashboarding tools (Power BI Tableau).
• Familiarity with TPA/carrier claims portals and captive management or insurance accounting systems is a plus.

Core Competencies

• Strategic thinker with a disciplined detail-oriented approach to execution.
• Strong analytical ability and sound business judgment.
• Effective communicator who can translate complex risk concepts for senior leadership.
• Skilled in project management with the ability to balance multiple priorities.
• High professional integrity and a commitment to strong governance and risk controls.

• Strong ability to work with operations to drive improvements that reduce loss exposure and enhance loss performance.

About Servco:

At Servco were committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California and of course Hawaii Team Servco is a collective of over 2000 like-minded individuals guided by our four Core Values of Respect Service Teamwork and Innovation. For over 100 years we have been dedicated to superior service to both our customers and team members. We look forward to helping you create Life:Moments that matter to you.

Interested

Visit to apply online or email us at .

Equal Opportunity Employer and Drug-Free Workplace