Meal Program Associate
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Job Location:
Palo Alto, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB SUMMARY
TheMealProgram Associate (MPA)is responsible formaintaininga cleanorganizedand well-stock commercial and family kitchenspacesatthe 123-roomRonald McDonald House at Stanford. Under the direct supervision of the Family Programs Manager the MPA restocks all community pantries fridges and freezer ensuring food items are notexpiredolder stock is consumed first andmaintaining control over inventory.TheMPA supports the Meal Program Coordinatorby periodicallycleaningthe kitchen spacestoensurea high levelof quality control. MPAsareresponsible foraccepting and storing Syscoordersfood donations.Accepting and distributing daily meal ordersfromCateredTooKanteenMcDonaldsand others. The MPAalso aidsthe Meal Program Coordinator with MegaBITES groups providing direction and support.
ThisMPAistasked withpreparing and serving lunch for school break campsensuringthat all food preparation adheres tosafe food handling practices. Thisroleensures that the commercial kitchen follows local and state regulations. The MPA works alongside the KitchenVolunteersattendingto family kitchen needs restocking and meal distribution.AdditionallyThe MPA keepstrackof breakfast and dinner serving numbers and reports them to the Meal Program Coordinator.
TheMealProgramAssociate is afull-timenon-exempt roletoworksome holidays and weekends.
DUTIES AND RESPONSIBILITIES
- Maintainawell-stocked organizedand clean community refrigerators pantries and freezers.
- Ensurefood items are not expiredspoiledor tampered with.
- Keep track of house-provided food itemsand report to Meal Program Coordinator for ordering.
- Guide the work of Kitchen Volunteers utilizing them as an extension of the meal team to restock spaces distribute meals food quality control and attend to the family needs.
- Accept and distribute daily dinners fromCateredTooKanteen and McDonaldsensuringaccuraterecord-keeping of meals received and distributed.
- Perform walkthroughs in all three family kitchens including breakfast areas community pantries fridges and freezers throughout the day.
- Maintain breakfast supplies in stock and properly labeled forGuestService Associate team to set up.
- Restock and put away daily continental breakfastitemsincluding keepingrecordsof consumption.
- Collect family feedback including dinner satisfaction food quality service delivery and food variety as well as communicating any concerns to the Family Programs Manager.
- Accept and store Sysco orders focusing on temperature control procedures food handling practices and ensuring accuracy of orders.
- Inspecting the family kitchen cooking supplies periodically and replacing any damaged or missing utensils.
- Support the Meal Program Coordinator and Housekeeping teamincleaning the CommercialKitchenincludingproperly organizingfood items in the commercial refrigerator freezer and pantry.
- Support the Meal Program Coordinator with MegaBITES groups including planning hosting directing serving and cleaning up.
- Plan prepare and serve lunch for school break camps.
- Ensure the Commercial Kitchencomplies withlocal and state health regulations.
- Keep track of commercial kitchen refrigerator freezer and three-compartmentsinkstemperature.
QUALIFICATIONS AND PREREQUISITES:
Education and experience:
- High School Diploma Required
- 1 year of customer services experience
Knowledgeskillsabilities andother:
- Spanish-speaking a plus
- Compassionate and attentive customer service.
- Good problem-solving and organizational skills.
- Strong attention to detail.
- Ability to work and adapt to a fast and slow-paced environment.
- Good active listening.
- Ability to work independently.
- Ability to handledifficult situationswith confidence and compassion.
- Service oriented.
- Ability to set professional boundaries with families.
- Ability to work as part of a large team fostering a positive work environment.
- Strong communicationskills.
- Interestin working with families and children.
- Ability to work with diverse populations.
- Computer literate in MS Office suite of products or similar.
- Ability to work in a semi-medical environment with children being treated with life-threatening illnesses and their families.
- Certified in Adult & Pediatric CPR First Aid and AED orabilityto get certified.
- Certified inServeSafefood handling or ability to get certified.
- Valid CA drivers license.
- Must be able to lift 50 pounds.
Job description is for informational purposesonly.Additional duties that are consistent with the responsibility levelmaybe assigned.
Required Experience:
Junior IC
Key Skills
- Crisis Management
- Microsoft Word
- Office Experience
- Conflict Management
- Constant Contact
- Microsoft Powerpoint
- Research Experience
- Salesforce
- Administrative Experience
- Public Speaking
- Google Suite
- Writing Skills
About Company
RMHC Bay Area provides critically ill children with communities of support, access to medical care and the healing power of family and home.
