Software Developer (CRM) RQ10194

Job Title: Software Developer CRM

Work Arrangement

• Onsite 5 days/week

• Monday to Friday 8:00 AM 5:00 PM

Role Summary

The Software Developer CRM is responsible for translating technical system specifications into working tested CRM applications. The role focuses on Oracle Siebel CRM development and testing integrations reporting and full SDLC delivery in a structured enterprise environment.

Key Responsibilities

• Translate technical system specifications into working tested CRM applications

• Develop detailed programming specifications

• Write generate and maintain application code

• Compile data-driven programs and conduct unit testing

• Design code test debug and document CRM applications

• Troubleshoot and resolve technical issues during implementation and operations

• Support application deployment maintenance and post-implementation activities

• Collaborate with technical and business stakeholders throughout the SDLC

• Participate in design walkthroughs and provide user/system documentation

Required Skills & Experience

General Development Skills

• Experience in programming and systems analysis

• Experience working across the Software Development Life Cycle

• Experience with structured development methodologies

• Strong application design deployment and troubleshooting skills

• Experience with relational and hierarchical databases

• Experience with communication protocols and query languages

• Strong analytical problem-solving and communication skills

• Proven team player with a track record of meeting deadlines

Siebel CRM Development & Testing (40%)

• Oracle Siebel CRM testing experience (mandatory)

• 5 years experience with Siebel technical configuration development and integration

• 3 years experience developing and testing Siebel integrations with Adobe AEM J2EE

• Experience with Siebel IP18 or later focused on configuring developing and testing

• Experience with Siebel Tools and Siebel Web Templates

• Experience using Siebel Open UI classes and methods

• Experience with Siebel test automation is an asset

Reporting & UI Development (35%)

• Experience with HTML5 CSS JavaScript jQuery

• Experience developing and testing reports using OBIEE and Power BI

• Working knowledge of Open UI concepts (PM PR Manifest files Mapping files)

Soft Skills (20%)

• Strong written and verbal communication skills

• Ability to conceptualize and present technical solutions

• Strong interpersonal and teamwork skills

• Proven analytical and systematic problem-solving ability

• Ability to work under pressure and meet aggressive timelines

Public Sector Experience (Asset 5%)

• Experience with Siebel modules such as:

  • Public Sector CRM

  • Contracts

  • Lead Management

  • Partner / Partner Portal

  • Campaign Management

  • Marketing

  • Resource Manager

  • Public Sector eService

• Experience with Transfer Payments is an asset

Must-Have Summary (ATS Focus)

• Oracle Siebel CRM Testing

• Siebel Configuration / Development / Integration

• Siebel IP18

• Adobe AEM & J2EE Integration

• HTML5 / CSS / JavaScript / jQuery

• OBIEE & Power BI

Nice to Have

• Siebel Public Sector modules

• TransferPayments experience