Associate, GCO, WFS-GCO, ACCS
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
You will be responsible for inbound and outbound contact initiatives with candidates in our call center providing top-tier experience and resolving complex problems which are preventing candidates from advancing to their first day at Amazon. You will excel in quick turnaround times problem-solving skills eliminating barriers and most importantly successfully hiring Amazon employees.
Candidates should be flexible with shift schedule and may have to work nights and weekends; shifts will service hours of operation of 5am PST to 5pm PST and adjust during Daylights Savings.
Key job responsibilities
Take ownership of candidate contacts ensuring that each contact is accepted and resolved with a high degree of urgency and satisfaction
Interacting with candidates over email chat phone or SMS to handle escalations/referrals
Communicate effectively in both verbal/written form.
Participation in the continuous improvement of the overall hiring process
Manage and own daily tasks from start to finish
Perform administrative tasks as necessary
Additional tasks as needed per business needs
- High school or equivalent diploma
- Experience working with Windows Word Excel MyTime (Kronos) and PowerPoint
- Experience in administrative tasks such as data entry managing data driven report processes or processes
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at AZ Tempe - 16.00 - 28.00 USD hourly
Required Experience:
IC
Key Skills
- CCTV
- Airport Security
- Analysis
- Higher Education
- Jewellery
- Jboss
About Company
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