Fraud Investigation Associate (250000Q6) Irvine, CA

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.

Description

Who We Are

Through our service brands Hyundai Motor Finance Genesis Finance and Kia Finance Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai Genesis and Kia customers and dealerships. We provide vehicle financing leasing subscription and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow innovate and diversify we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering philanthropy and the empowerment of our Employee Resource Groups. Together we strive to be the leader in financing freedom of movement.




We Take Care of Our People

Along with competitive pay as an employee of HCA you are eligible for the following benefits:

Medical Dental and Vision plans that include no-cost and low-cost plan options

Immediate 401(k) matching and vesting

Vehicle purchase and lease discounts plus monthly vehicle allowances

Paid Volunteer Time Off with company donation to a charity of your choice

Tuition reimbursement




What to Expect

The Fraud Investigation Associate is responsible for working closely with management as well as Operations teams (Servicing Collections Credit/Funding) and our dealers to research and investigate fraudulent or suspicious activities involving fraud irregular dealer activity and other auto finance misrepresentations. This role conducts fraud case investigationsboth consumer and dealer relatedfrom inception through resolution including pre-charge-off reviews to mitigate potential losses and post-charge-off reviews to strengthen fraud prevention addition this role will investigate and analyze facts support culpability determinations secure appropriate approvals and ensure all required follow-up activities are completed.


What You Will Do

1. Investigate and research fraud incidents and allegations involving new or existing accounts and credit applications received via the Fraud Inbox as well as other internal and external sources. Conduct pre- and post-charge-off reviews to identify fraud mitigate potential losses and strengthen prevention strategies. Interview victims suspects dealers and associated parties during investigations of fraud dealer mistakes and lien imperfection claims. Collaborate with law enforcement as necessary.

2. Gather and analyze facts and document all investigative activities to present culpability determination and next steps.

3. Assist with investigating and managing indirect claims received through internal/external sources and/or other disputes as needed.

4. Regularly communicate and coordinate cross departmental fraud detection and/or investigative issues with departments such as Collections Customer Service CARE Credit Funding Sales Marketing and Legal. Network with and assist local state and federal authorities when possible.

5. Assist with ad hoc requests as needed to support dealer investigations and manage indirect disputes through e-OSCAR.