Team Lead Medical Administrative Assistant
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Functions as an ambassador of the practice by serving as a liaison to patients internal and external referring physicians and all allied health staff whom interact with the department/division. Provides superior customer service through the handling of a high volume of telephone calls. Must possess a good understanding of the unique characteristics and operations of the department/division in order to proficiently support the practice. Principal functions include facilitating patient access appropriately responding to patient inquiries and accommodating referring physician requests. Additional duties may include but are not limited to routing patient concerns appropriately calendar and schedule maintenance and handling physician mail.
Performs supervisory duties in the absence of the area supervisor. Assists the supervisor as requested with supervisory duties relating to department personnel such as timekeeping writing performance evaluations assisting in the hiring process etc.
Qualifications
High school diploma or G.E.D. equivalent required
Three years secretarial back office/front office position in a physicians office and/or customer service experience required; healthcare-related experience required.
Outstanding interpersonal skills with a commitment to customer service required
Excellent oral and written communication skills
Strong computer experience with advanced proficiency in Microsoft Word and Excel
Excellent organizational analytical and problem-solving skills
Highly motivated able to work independently
Able to multi-task and prioritize work load
Completion of a medical terminology course required within first six months of employment.
One year Team Lead experience preferred.
Required Experience:
Junior IC
Key Skills
- Law Enforcement
- ABB
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- Filing
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About Company
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive ... View more
