Operations Coordinator – Jewelry Repair & Custom Orders – Bachendorfs
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Job Location:
Dallas, IA - USA
Monthly Salary:
$ 58000 - 70000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Operations Coordinator Jewelry Repair & Custom Orders Bachendorfs
Location: Dallas TX (near University Park)
Salary: $58000-$70000
Benefits: Medical Dental Vision 401k PTO
Typical Hours: M-F 9 AM 5 PM; Great Work/Life Balance!
Job Type: Full-Time
Start Date: ASAP
Operations Coordinator Jewelry Repair & Custom Orders Description
Were partnering with Bachendorfs the only multi-brand multi-location jewelry designer in the DFW area as they grow their operations team at their Dallas this role youll manage incoming jewelry repairs and custom orders from their retail locations evaluating repair needs and performing final quality control inspections. On average youll handle 4050 jobs per week. This position requires strong attention to detail and clear communication as youll act as a key link between sales production and the jewelers. The ideal candidate is proactive collaborative process-driven and has strong technical knowledge of jewelry. Bachendorfs is a family-owned company with multiple DFW locations and their long employee tenure speaks to the culture theyve built. Building on their strong industry reputation theyre looking for like-minded team members who enjoy improving workflows and contributing to a culture rooted in trust honesty and a strong sense of shared responsibility. This opportunity offers stability strong leadership and an employee-first environment thats often hard to find in larger corporate settings.
Important Note: Were working closely with Bachendorfs. To be considered for an interview please apply directly to this job posting.
Operations Coordinator Jewelry Repair & Custom Orders Responsibilities
Review and assess incoming repair jobs from retail locations
Partner with jewelers to evaluate repair and custom feasibility
Identify missing details and request clarification as needed
Order parts and accurately document job details in internal systems
Process and manage custom and special jewelry orders
Track repairs and custom pieces through the production workflow
Assist with timelines production flow and job prioritization
Perform quality control checks on completed repairs and custom pieces
Verify work matches original instructions and quality standards
Communicate job statuses and collaborate cross-functionally to maintain smooth workflows
Operations Coordinator Jewelry Repair & Custom Orders Qualifications
Minimum 3 years of jewelry processing (e.g. parts ordering repair intake quality control etc.) experience required
Familiarity with jewelry manufacturing processes (e.g. sizing prong work) required
Strong computer fluency with fast efficient system navigation required
Ability to work 100% onsite is required
Required Experience:
IC
Key Skills
- Customer Service
- Mobile Devices
- Locksmith
- Apache
- Mechanical Knowledge
- Auto Body Repair
- Roofing
- Schematics
- Soldering
- Appliance Repair
- Equipment Repair
- Power Tools
About Company
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