DCEO Chief Engineer, ADC, InfraOps DCEO

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is looking for a highly motivated Chief Engineer to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports AWS. Specifically this team works to ensure that the data centers Mechanical/Electrical/Plumbing (MEP) operates at 100% availability while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical mechanical and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment daily corrective work and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS. This position brings a 24/7 presence to support the engineering operations technicians on site and to be available to respond site specific needs.

The CE manages small-to-medium projects from conception to completion. As well as own cluster-wide technical programs that monitor and maintain the effectiveness of DCEO equipment and staff. These projects and programs involve large amounts of independent work as well as collaboration with external support groups including engineering automation processing and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones obtaining and tracking quotes for all necessary costs and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

The CE directs trains and supports EOTs in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes but is not limited to stand-by diesel generators switchgear UPSs PDUs AHUs chillers chemical treatment systems pumps motors VFDs and building automation systems.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center
Operate independently with limited direct management
Act as an escalation point for all facilities-related issues within the data center escalating to the Data Centre Facility Manager as needed
Perform root cause analysis of equipment failures
Troubleshoot and report of facility and data sever-level events within internal SLA
Create and deploy new standard practices for EOTs CEs and vendor support teams
Provide training and guidance to EOTs
Ensure all safety procedures are adhered to by vendor and Amazon staff
Communicate complex technical information to a non-technical audience
Work cross-functionally across teams to effect cluster-wide performance improvement with our internal and external partners by designing and implementing processes metrics and programs that enhance the end to end employee experience
Collaborate effectively across teams to define strategy goals and obtain commitment to timelines and deliverables

A day in the life
Walk job sites in uneven terrain
Work at heights and from ladders
Regularly lift and/or move up to 40lbs; and participate in group lifts for 40lbs or more
Coordinate body movements when using tools or equipment Reach and stretch to position equipment and fixtures while maintaining balance
Bend or twist the body into unusual positions while working
Perform physical tasks all day without becoming overly tired
Use hands to manipulate small wires and objects
Work in a noisy environment
Work at depths such as under raised floors

- 3 years of vendor management experience
- 4 years of relevant work in a data center or other critical environment experience
- 5 years of data center engineering or operations experience
- 5 years of Microsoft Office including Outlook Word and Excel experience

- 3 years of construction or project management experience
- Electrical or mechanical Journeyman License
- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TX San Antonio - 96000.00 - 166300.00 USD annually