Systems Administrator Operations Support Specialist RQ10202
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Systems Administrator / Operations Support Specialist
Work Arrangement
Onsite 5 days/week
Standard working shift (excluding lunch)
Start Date: January 2026
Role Summary
The Systems Administrator / Operations Support Specialist is responsible for 24x7 monitoring scheduling and support of mainframe batch and online processing environments. The role ensures availability of mission-critical systems through proactive scheduling control incident management and operational support.
Key Responsibilities
Monitor maintain and support mainframe batch processing 24/7/365
Plan monitor and control production batch and online schedules to meet SLAs
Coordinate and manage automated scheduling activities anticipating and resolving complex incidents
Perform end-to-end monitoring of scheduling and batch processing systems
Analyze investigate and resolve production batch processing failures
Escalate incidents to technical teams clients and management as required
Implement batch and online system change requests
Apply system updates upgrades and patches and resolve related issues
Ensure service level commitments are met for mission-critical applications
Develop and maintain operational procedures training and documentation
Plan and participate in disaster recovery and contingency testing
Provide expert guidance on automated scheduling tools and batch processing standards
Modify scheduling tools to improve operational efficiency
Perform job optimization problem analysis and use of processing utilities
Design test and implement new automated schedules within defined timelines
Collect and analyze production performance data for workload and scheduling assessment
Required Skills & Experience
Mainframe Operations
Experience supporting large z/OS mainframe systems
Strong experience with production batch processing and scheduling
Extensive ability to administer and maintain continuous operations
Scheduling Tools
Demonstrated hands-on experience with CA7
Experience modifying and optimizing automated schedules
Incident & Change Management
Demonstrated experience in incident and change management
Strong documentation and communication skills
Service Management Tools
Extensive knowledge of service management tools such as:
eSMT
CIT
Remedy
ITIL
Communication & Analysis
Strong analytical and problem-solving skills
Experience using collaboration and analytics tools
Ability to communicate operational status and issues clearly to stakeholders
Must-Have Summary:
z/OS Mainframe Operations
CA7 Scheduling
Batch Processing (24x7)
Incident & Change Management
Service Management Tools (eSMT CIT Remedy ITIL)
Production Support
Required Experience:
IC
Key Skills
- Computer Science
- Active Directory
- Computer information Technology
- PowerShell
- OS
- Windows
- Database
- SCCM
- Linux
- SAN
- Troubleshoot
- Backup
- Setup
- Technical Support
- UNIX
