We are seeking a Service Communications Advisor to serve as a key point of contact between our service teams clients and internal departments. This role is essential in ensuring accurate information flow timely responses and a consistently high standard of communication. The ideal candidate is detail-oriented organized and comfortable managing multiple communication channels in a fast-paced environment.
Responsibilities
Act as a primary communication liaison between clients and internal service teams
Manage inbound and outbound service-related communications professionally and efficiently
Coordinate service updates scheduling information and operational notices
Maintain accurate records of communications and service interactions
Support internal teams with clear documentation and follow-ups
Ensure all communications align with company standards and service objectives
Qualifications :
Strong verbal and written communication skills
High level of organization and attention to detail
Ability to manage multiple tasks and priorities effectively
Professional demeanor with strong client-interaction capabilities
Comfortable working in a structured team-oriented environment
Additional Information :
Competitive salary ($54000 $58000 annually)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Ongoing training and skill development
Consistent full-time schedule
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more