- Manage the food and beverage service function of the Orangery Restaurant ensuring efficient and professional service delivery in line with SOPs revenue maximisation and member/guest satisfaction.
- Lead the daily operations of the Restaurant maintaining a visible presence for colleague guests members and management.
- Develop and maintain brand SOPs continually reviewing products and services to enhance guest experience and financial performance.
- Attain and exceed budgetary revenue and cost targets through strategic revenue maximisation and efficient cost control including stock management and payroll forecasting.
- Establish and maintain a specialist team through effective recruitment training performance reviews and development fostering a close team spirit within the resort operations.
- Ensure compliance with health and safety regulations including risk assessments fire precaution procedures and statutory requirements.
- Maintain awareness of industry trends and competitors adapting operations as necessary to remain competitive in the local national and global market.
- Prepare and manage financial reporting including annual revenue budgets business performance reviews and forecast revenue projections.
- Enhance guest experience through innovative menu planning and seasonal adjustments collaborating closely with the culinary team.
- Implement and oversee customer feedback systems to continuously improve service quality and guest satisfaction.
- Manage relationships with suppliers and vendors to ensure cost-effective procurement whilst maintaining quality standards.
- Organise and oversee special events and promotions to drive additional revenue and enhance the Orangerys reputation.
- Collaborate with the marketing team to develop effective strategies for promoting the Orangery and its offerings.
Please note that we believe in flexibility and multi-skilling and you may be asked to perform different tasks from time to time to meet the needs of our guests and colleagues.
Qualifications :
- Proven experience in a Managerial role ideally within a luxury or highvolume environment.
- Qualification in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Experienced in all aspects of restaurant and banquet service.
- Minimum 3 years of relevant experience in a similar capacity with proven records in delivering results
- Excellent reading writing and oral proficiency in English language
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
Manage the food and beverage service function of the Orangery Restaurant ensuring efficient and professional service delivery in line with SOPs revenue maximisation and member/guest satisfaction.Lead the daily operations of the Restaurant maintaining a visible presence for colleague guests members a...
- Manage the food and beverage service function of the Orangery Restaurant ensuring efficient and professional service delivery in line with SOPs revenue maximisation and member/guest satisfaction.
- Lead the daily operations of the Restaurant maintaining a visible presence for colleague guests members and management.
- Develop and maintain brand SOPs continually reviewing products and services to enhance guest experience and financial performance.
- Attain and exceed budgetary revenue and cost targets through strategic revenue maximisation and efficient cost control including stock management and payroll forecasting.
- Establish and maintain a specialist team through effective recruitment training performance reviews and development fostering a close team spirit within the resort operations.
- Ensure compliance with health and safety regulations including risk assessments fire precaution procedures and statutory requirements.
- Maintain awareness of industry trends and competitors adapting operations as necessary to remain competitive in the local national and global market.
- Prepare and manage financial reporting including annual revenue budgets business performance reviews and forecast revenue projections.
- Enhance guest experience through innovative menu planning and seasonal adjustments collaborating closely with the culinary team.
- Implement and oversee customer feedback systems to continuously improve service quality and guest satisfaction.
- Manage relationships with suppliers and vendors to ensure cost-effective procurement whilst maintaining quality standards.
- Organise and oversee special events and promotions to drive additional revenue and enhance the Orangerys reputation.
- Collaborate with the marketing team to develop effective strategies for promoting the Orangery and its offerings.
Please note that we believe in flexibility and multi-skilling and you may be asked to perform different tasks from time to time to meet the needs of our guests and colleagues.
Qualifications :
- Proven experience in a Managerial role ideally within a luxury or highvolume environment.
- Qualification in Hospitality Management/Food & Beverage preferred
- Additional certification(s) in Food & Beverage will be an advantage
- Experienced in all aspects of restaurant and banquet service.
- Minimum 3 years of relevant experience in a similar capacity with proven records in delivering results
- Excellent reading writing and oral proficiency in English language
Additional Information :
What is in it for you
- Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
- Colleague restaurant
- Being part of The Mere Team our culture is unique!
- You will benefit from training and development opportunities
- Competitive salary and benefits including pension
- 28 days of holiday including public holidays
- 1-5 days service award based on length of service
- Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
- And last but not least you will get to work with a team of EXTRAORDINARY people
Remote Work :
No
Employment Type :
Full-time
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