Assistant Club Lounge Manager

Knutsford - UK

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

To be a visual presence in the Club Lounge in the absence of the Club Lounge Manager.
To run the shift and allocate daily roles to team members in the absence of the Manager.
Represent the Club Lounge in any meeting in the absence of the Manager.
To ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed.
To maintain the cleanliness of all areas to the detailed standards
To maintain operational stock levels and order as required
Communicate correctly and professionally with all colleagues.
Always remain guest focused and ensure the rest of the team do so.
To be precise with taking and executing orders from guests.
To handle any issue/complaints appropriately and inform the Club Lounge Manager of the issue and any action taken.
Take all opportunities to up-sell and create sales daily with all colleagues on duty.
Be aware of the daily and upcoming business for the department and the resort as a whole.
To be accountable for all monies and financial payments while on shift.
To hold pre-shift meetings before every shift in the absence of the Manager as per specification.
To be familiar with the menu breakfast evening wine list & bar menu.

Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Qualifications :

Proven experience in an Assistant Manager role ideally within a luxury or highvolume environment.
Qualification in Hospitality Management/Food & Beverage preferred
Additional certification(s) in Food & Beverage will be an advantage
Experienced in all aspects of restaurant and banquet service.
Minimum 2 years of relevant experience in a similar capacity with proven records in delivering results
Excellent reading writing and oral proficiency in English language

Additional Information :

What is in it for you

Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people

Remote Work :

Employment Type :

Full-time

To be a visual presence in the Club Lounge in the absence of the Club Lounge Manager.To run the shift and allocate daily roles to team members in the absence of the Manager.Represent the Club Lounge in any meeting in the absence of the Manager.To ensure that all opening service and closing procedure...

To be a visual presence in the Club Lounge in the absence of the Club Lounge Manager.
To run the shift and allocate daily roles to team members in the absence of the Manager.
Represent the Club Lounge in any meeting in the absence of the Manager.
To ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed.
To maintain the cleanliness of all areas to the detailed standards
To maintain operational stock levels and order as required
Communicate correctly and professionally with all colleagues.
Always remain guest focused and ensure the rest of the team do so.
To be precise with taking and executing orders from guests.
To handle any issue/complaints appropriately and inform the Club Lounge Manager of the issue and any action taken.
Take all opportunities to up-sell and create sales daily with all colleagues on duty.
Be aware of the daily and upcoming business for the department and the resort as a whole.
To be accountable for all monies and financial payments while on shift.
To hold pre-shift meetings before every shift in the absence of the Manager as per specification.
To be familiar with the menu breakfast evening wine list & bar menu.

Please note that we believe in flexibility and multi-skilling and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Qualifications :

Proven experience in an Assistant Manager role ideally within a luxury or highvolume environment.
Qualification in Hospitality Management/Food & Beverage preferred
Additional certification(s) in Food & Beverage will be an advantage
Experienced in all aspects of restaurant and banquet service.
Minimum 2 years of relevant experience in a similar capacity with proven records in delivering results
Excellent reading writing and oral proficiency in English language

Additional Information :

What is in it for you

Exclusive Discounts:
- Fairmont Cheshire The Mere Spa and Golf discount
- Fairmont Raffles and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people

Remote Work :

Employment Type :

Full-time

Key Skills

Culinary Experience
Restaurant Experience
Food Preparation Experience
Time Management
Customer Service
Hotel Experience
Taleo
Hospitality Experience
Barista Experience
Bartending
POS
10 Key Calculator

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About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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