Software Engineer in Test

Genesys

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profile Job Location:

Birmingham - UK

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Location: This is a hybrid role with one day per week in our Birmingham office.

The Agent development team within Genesys Cloudis looking for a Software Engineer in Testto join our Birmingham-based team. Youll work closely with cloud engineers on highly scalable distributed systems where quality automation and performance are core priorities.

What Youll Do

  • Work with the existing Java-based testing framework to implement API/UI tests
  • Engage in Manual/Automation/Performance/Accessibilitytesting
  • Develop performance testing strategiesusing tools such as Locustand integrate theminto CI/CD pipelines
  • Monitor and triage failing automation test
  • Coordinating bug hunts for new features
  • Create clear test plans and test documentation
  • Leverage AI-powered development toolsand modern IDE features to improve test efficiency and maintainability
  • Collaborate with the team on planning estimation and code reviews

What Were Looking For

  • 3 years of automation testing experiencein Java
  • You have used Bitbucket/Github as a code repository
  • Experience with Jenkins or equivalent CI/CD tools
  • Proficiency with IDEs (VS Code IntelliJ IDEA etc)
  • Experiencewith Test automation frameworks (TestNG Selenium Playwright)
  • Strong understanding of the SDLC and STLC
  • Strong problem-solving and communication skills with the ability to work independently and asynchronously
  • Experience with API testing toolssuch as Postman
  • Experience with AI-powered development tools (Amazon Q Cursor Kiro or similar)

#LI-MC1

If a Genesys employee referred you please use the link they sent you to apply.

About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

Reasonable Accommodations:

If you require a reasonable accommodation to complete any part of the application process or are limited in your ability to access or use this online application and need an alternative method for applying you or someone you know may contact us at .

You can expect a response within 2448 hours. To help us provide the best support click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions please include them in your email.

This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodationsuch as application follow-ups or resume submissionsmay not receive a response.

Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.


Required Experience:

IC

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized ex...
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Key Skills

  • Continuous Integration
  • APIs
  • Jenkins
  • Junit
  • Quality Assurance
  • Agile
  • Testng
  • Software Testing
  • Java
  • Test Automation
  • Cucumber
  • Selenium

About Company

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Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving emp ... View more

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