Business Analyst RQ10136
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Business Analyst
Travel Required
Work Arrangement
Onsite
Hours: 7.25 hours/day (8:00 AM 5:00 PM excluding lunch)
Monday to Friday
Travel Required: Multiple dispatch centres / communication centres across the province
Role Summary
The Business Analyst will deliver business analysis work packages across concurrent mission-critical IT initiatives. The role focuses on requirements elicitation business process improvement data analysis and alignment between business needs and technology solutions with a strong emphasis on public safety telephony and dispatch environments.
Key Responsibilities
Business Analysis Delivery
Lead and conduct business analysis to assess and prioritize business problems and opportunities
Elicit analyze and document business and system requirements to support iterative solution delivery
Translate business problems into technology requirements and solution-ready documentation
Lead business analysis activities at varying levels of detail based on project phase and release plans
Align analysis work with Agile methodologies enterprise architecture and governance processes
Data & Process Analysis
Apply data mining and data scripting techniques to support data analysis and reporting
Develop data interface use cases data standards and ETL specifications
Conduct business modeling use case modeling process and data flow modeling
Define business rules and non-functional requirements
Apply process re-engineering concepts to drive cost-effective business improvements
Performance & Quality
Develop and track performance measures for business analysis deliverables
Support QA activities to ensure solutions meet business requirements
New Client Requests & Strategy
Lead analysis of new client requests and emerging priorities
Develop strategies business cases cost-benefit analysis and feasibility studies
Support initiatives to improve business analysis maturity
Operational Support
Provide on-site operational support during transition activities
Coordinate and support remediation related to telephony infrastructure during transition
Required Skills & Experience
Business Analysis Skills (40%)
10 years experience in business analysis
Proven experience translating business problems into technology requirements
Experience producing business and IT documentation including:
Business requirements
Use cases
Business workflows
IT process flows
Experience gathering data requirements and writing report specifications
Technical & Delivery Experience (35%)
Experience working on large-scale complex mission-critical IT projects
Experience with desktop web/mobile telephony and radio systems
Strong ability to bridge business and IT stakeholders
Experience working with QA teams to validate business outcomes
Experience with enterprise architecture and gating processes
Experience managing analysis across concurrent projects
Analytical & Communication Skills (20%)
Strong analytical skills to resolve complex and conflicting business requirements
Experience translating complex business processes into technical workflows
Excellent verbal written interpersonal and negotiation skills
Public Safety Experience (5%)
Experience with data-related initiatives (analytics ETL BI dashboards)
Experience developing and implementing dashboards
Experience with Computer Aided Dispatch (CAD) systems
Experience working in public safety environments (ambulance fire police)
Experience with telephony and radio technologies:
IP-based telephony
Avaya
P25
Experience implementing or integrating Medical Triage Algorithms (e.g. MPDS)
Must-Have Summary:
Business Analysis (10 years)
Mission-Critical IT Projects
Public Safety Environment
Computer Aided Dispatch (CAD)
Telephony & Radio (IP Avaya P25)
Medical Triage Algorithms (MPDS)
Data & Process Modeling
Required Experience:
IC
Key Skills
- SQL
- Agile
- Business Analysis
- Visio
- Waterfall
- Business Process Modeling
- Requirements Gathering
- User Acceptance Testing
- Business requirements
- SDLC
- Systems Analysis
- Data Analysis Skills
