Reports and Data Delivery Sr Team Leader
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Job Location:
Taguig - Philippines
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
Team Leadership & Management
- Lead and mentor a team of reporting analysts ensuring high-quality output and adherence to SLAs.
- Allocate tasks monitor workloads and manage priorities to meet deadlines.
- Conduct regular performance reviews and provide coaching for skill development.
Reporting & Analytics Oversight
- Ensure timely delivery of daily weekly and monthly reports and dashboards.
- Validate accuracy and consistency of all reports before submission.
- Oversee automation initiatives to reduce manual effort and improve efficiency.
Stakeholder Engagement
- Act as the primary point of contact for reporting-related queries from Operations WFM Quality and client teams.
- Communicate insights and trends to leadership to support data-driven decision-making.
- Escalate risks related to SLA breaches and recommend corrective actions.
Process Improvement & Governance
- Identify gaps in reporting processes and implement best practices.
- Standardize reporting templates and documentation for scalability.
- Ensure compliance with data security and confidentiality standards.
Skills & Competencies Required
Technical Skills
- Strong proficiency in Microsoft Excel Power BI and/or Tableau.
- Solid understanding of data visualization principles and dashboard design.
- Knowledge of SQL and data extraction techniques.
- Familiarity with CRM dialer systems and workforce management tools.
Leadership Competencies
- People Management: Ability to lead motivate and develop a team.
- Strategic Thinking: Align reporting initiatives with business objectives.
- Communication: Clear and effective interaction with technical and non-technical stakeholders.
- Problem-Solving: Resolve complex data and process challenges.
Preferred Qualifications
- Bachelors degree in Business Analytics Statistics Computer Science or related field.
- 4 years of experience in reporting and analytics with at least 12 years in a supervisory role.
- Experience in automation and process improvement projects.
FOR INTERNAL APPLICANTS:
- Must be a regular employee.
- Minimum of 6 months tenure in current role.
- Not enrolled in a Performance Improvement Plan.
- With a Performance Rating of Consistently Meets Performance and/or above
- Must not have Ethics Point case/s Data Privacy nor Employee Relations disciplinary record/s in the past 12 mos until prior promotion effective date
Working in an evolving healthcare setting we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits.
Whats in it for you
Competitive Total Rewards Package
Target variable incentives
Medical Plan (HMO) from Day 1 of employment with free dependents
Life insurance
Paid Time-Off Benefits
Sick Leave Conversion
Night Differential offered
Employee Referral Program
All Mandatory Statutory Benefits
R1 RCM Inc. (the Company) is dedicated to the fundamentals of equal employment opportunity. The Companys employment practices including those regarding recruitment hiring assignment promotion compensation benefits training discipline and termination shall not be based on any persons age color national origin citizenship status physical or mental disability medical condition race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance or any other characteristic protected by local law. Furthermore the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
Visit us on Facebook: #AllTogetherBetterinR1PH
Required Experience:
Senior IC
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers.
