Customer Services Librarian

• Permanent part time position 18 hours per fortnight
• Includes regular weekend hours of work
• Salary: $86k - $97k per annum super (pro-rata)
• Ability to transfer or take LSL (Long Service Leave) within Local Government

About Merri-bek City Council

Merri-bek City Council is a progressive council of 175000 residents: one community proudly diverse. Our council area sits within the banks of the Merri Creek and the Moonee Ponds Creek and includes Brunswick Coburg Fawkner Glenroy Gowanbrae Hadfield Oak Park and Pascoe Vale. Our city is vibrant and energetic known for its active community cultural diversity creative industries and the arts. Our long-term vision has ambitious goals for environmental sustainability social justice community wellbeing and creating great places. With the Civic Centre located in Coburg 8 kilometres north of Melbournes CBD there are excellent public transport options and great food and cafés right at the doorstep.

Merri-bek Council strives to be a contemporary innovative and collaborative organisation with a deep commitment to engaging and supporting the Merri-bek organisational vision is to be one team brave and diverse making a difference.

We pride ourselves on being an inclusive and welcoming workplace. We offer flexible and hybrid work options and genuinely care about providing our staff work/life balance. With the Civic Centre located in Coburg 8 kilometres north of Melbournes CBD there are excellent public transport options and great food cafés parks and a cinema right at the doorstep. Merri-bek is a great place to live work and play.

About the role

Merri-bek Libraries is a responsive and agile library service. Currently we are seeking a Customer Service Librarian to join our Brunswick Library team in providing high-quality customer service.

In performing this role some of your key responsibilities will be to engage with our diverse community to provide excellent customer service. Provide technology help to library users. Supervise support and train members of the library team as required. Assist with library initiatives that bridge the digital divide. Assist with library events and activities.

Skills and experience require to perform the role

• Degree in Library and Information Services or similar field with relevant work experience or through lesser formal qualifications with relevant work skills and experience.
• Teamwork supervisory and communication skills.
• Demonstrated ability to resolve problems using creativity and originality when required and to defuse potential conflict.
• Ability to consistently lead motivate and coach staff and to gain the cooperation and support of team members to achieve team goals and objectives.
• Demonstrated understanding of Child safety and wellbeing requirements and how this applies in the library setting.
• Eligibility for professional membership of the Australian Library and Information Association (ALIA).
• A current Working with Children Check.

What the role can offer

• Extensive opportunities for training & career development
• Salary sacrifice options
• Employer-supported study assistance schemes
• Wellness programs

Further support offered for our staff

• Up to 20 weeks primary & up to 5 weeks secondary parental leave
• Purchase leave
• Ceremonial leave
• Gender affirmation leave
• Family violence leave

For further information about this position please contact Rita Hardy on.

Applications close: 11:30pm Tuesday 27 January 2026.
*in the case that we receive a high volume of applications we reserve the right to close this advertisement before the current closing date.

Before submitting an application please view the Position Description.

Please note that when applying for this role you may be required to attach your valid WWCC and Qualifications. Please have this ready when completing your application.

How to apply

Please fill out an application using our online recruitment system. You will be required to upload your CV a cover letter outlining your relevant skills and experience. You do not need to respond to the individual Key Selection Criteria. Please also upload any other relevant documents.

*Please note that some documents relating to this position may reference Moreland City Council. We are in the process of updating the councils new name of Merri-bek City Council.

Please note that applications must only be submitted online applications will not be accepted via email.

Merri-bek City Council is proudly diverse and an equal opportunity employer. We encourage applications from the Aboriginal and Torres Strait Islander community people with disability and people from every culture sexuality and gender identity age and ethnic background. Merri-bek City Council is a Child Safe organisation.

Merri-bek is focused on diverse representation of the community we serve. With this we value lived experience that could contribute to the shaping of this role and in turn will continue to provide representation and growth of safe and inclusive work culture.

We encourage everyone to apply and discuss opportunities to develop your knowledge and experience. Council is committed to removing barriers and access to employment where possible at any point in the recruitment onboarding and during your time at Council. For further information regarding access or modifications you may require for a recruitment process please contact Danni Jovanovic Recruitment Business Partner on

Our Commitment

In May 2021 Merri-bek Council adopted a revisedStatement of Commitmentto Wurundjeri Woi-wurrung People and Aboriginal and Torres Strait Islander communities of the municipality. The statement recognises the Wurundjeri Woi-wurrung people as the traditional owners of the lands and waterways of our municipality.

Merri-bek City Council is committed to being a Child Safe Organisation and has zero tolerance for child believe children and young people have the right to be and feel safe and that their safety and wellbeing is the responsibility of everyone. You can read more about ourChild Safety Commitment Statementon our website.