Live-Ops Specialist
Share
Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
We are building the next generation of football gaming
We believe football gaming should be as exciting and inclusive as the sport itself. Our vision is to build the worlds most player-centric football game which empowers a global community to compete create and connect. No outdated licenses. No legacy limitations. Just pure football driven by innovation culture and the people who love the game.
GOALS is for the kids and the champions. The creators the grinders the entertainers. For every moment of skill every style of play and every version of you. This is more than just a game its a new standard.
Read more about GOALS here.
Welcome to the operations team
Are you the kind of person who loves making things run smoothly thrives in fast-paced environments and gets a kick out of seeing players react to the experiences you helped bring to life Do you enjoy football games and want to shape the live experience players enjoy every single day
Were looking for a Live-Ops Specialist who combines structure with energy - someone whos organized proactive and excited to drive live content across our platforms and community. Youll be right at the heart of how our players engage with the game from storefronts to in-game events to community sentiment and insights.
If you want to make an impact stay close to the community and help power the content heartbeat of our football game this is the role for you.
At GOALS you will...
Drive our Live ops events:
Build and release weekly & monthly challenges swaps player packs and tournaments inside the game.
Maintain crystal-clear release calendars and keep everyone aligned and on schedule.
Perform QA checks before and after publishing to make sure live content hits players exactly as intended.
Tune content for both newcomers and seasoned veterans (your football-game experience matters here!).
Sync live updates with patch notes themed events and content calendars.
Master our storefronts:
Own the accuracy and timing of our pages across Steam PlayStation 5 and Xbox Console including Game Pass and PS Plus placements.
Stay close to the community:
Use Discord and other community tools to gather real-time intel and player sentiment.
Help shape communication around live ops patch notes and updates across social and Discord.
Keep us organized and improving:
Document processes best practices and workflows so the team can scale smoothly.
Report on monthly and quarterly results across relevant metrics.
Ideally you have...
3 years of experience working with live ops in gaming.
Excellent organizational skills with experience in Jira or similar tools.
Spent many hours playing football games and loving it.
Knowledge of live ops metrics like retention engagement monetization reactivation etc.
Familiarity with live ops mechanics and their impact on KPI.
Experience in working with console storefronts and app stores.
About the Employment
The position is permanent and you can work from our Stockholm office hybrid or fully remote from anywhere in Europe. It is important that you are able to communicate unhindered in verbal/written English.
For this position we do not offer relocation assistance.
In addition to opportunities for creative impact and professional growth working at GOALS has many other benefits like occupational pension 30 days PTO flexible work hours stock options and more. Learn more here.
Application
For this role we would like you to include:
LinkedIn profile CV or any other document that showcases your experience
We strongly encourage you to apply even if you dont feel that you tick all the boxes. You just might be exactly what we need even if we havent understood it yet. GOALS is still a young company and we change quickly. But one thing that never changes is our conviction that we need a diverse studio environment filled with different perspectives and skills.
Key Skills
- Sales Experience
- Crane
- Customer Service
- Communication skills
- Heavy Equipment Operation
- Microsoft Word
- Case Management
- OSHA
- Team Management
- Catheterization
- Microsoft Outlook Calendar
- EHS
About Company
GOALS is a remote-first game studio with HQ in Stockholm. Were developing the biggest thing happening to football since well the football.
