Nice CXOne Senior Developer

Detroit, MI - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Nice CXOne Senior Developer

Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio

Hands-on experience with NICE CXone development (Studio APIs scripting).

Strong understanding of Cisco UCCE/UCCX call flows and routing logic.

Proficiency in programming languages (JavaScript Python ).

Experience with REST APIs web services and data exchange formats (JSON XML).

The NICE CXone Developer Engineer will be responsible for designing developing and customizing NICE CXone applications

Build integrations between CXone and enterprise systems (CRM WFM reporting tools).

Support the migration from Cisco contact center platforms (UCCE/UCCX) to NICE CXone

Translate Cisco call flows and routing scripts into NICE CXone equivalents.

Work with NICE CXone APIs RESTful services and connectors for third-party systems.

Develop automation scripts for provisioning and configuration.

Work closely with infrastructure engineers QA teams and Cisco/NICE support.

Prepare technical documentation migration guides and code repositories.

Salary Range- $85000-$100000 a year

#LI-SP3

#LI-VX1

Nice CXOne Senior Developer Minimum 3 years of experience in contact center related technologies and experience in NICE CXone IVR & Bot Development using Mpower studio Hands-on experience with NICE CXone development (Studio APIs scripting). Strong understanding of Cisco UCCE/UCCX ca...