Assistant Device Maintenance Technician (Onsite)

Columbia, IN - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Assistant Device Maintenance Technician

Location: Ellicott City MD 21042 (Onsite)

Duration: 12 Months

Description

Under the direction of the Assistant Manager of Asset Management this position is responsible for the tracking and accounting of all IT hardware assets. The IT Asset Administrator is responsible for supporting all aspects of the IT Asset Management (ITAM) lifecycle including inventory management analysis and reporting.

Essential Job Functions

Processes requests for IT hardware and assists with the deployment to our user community tracking hardware location changes ensuring accurate accounting of assets
Maintains organization of IT storage areas
Tracks and maintains inventory data including serial numbers and assigned user information
Ensures the proper tracking of IT asset inventory levels by conducting audits and physical inventories
Keeps track of new computertelecomnetwork related equipment the receipt of these assets both physically and in accounting system and ensuring assets are accurately entered into the asset management system.
Coordinates the return or pick-up of surplus/unused IT hardware and the disposal of retired assets
Prepares assets for disposition
Maintain a working knowledge of current technology and trends.

Imaging new equipment (desktops and laptops)
Ability to lift heavy loads of 40 lbs. or more
Communicates in a positive and effective manner with staff administration and co-workers
Performs other duties as assigned/necessary

The above list is a summary of the functions of the job not an exhaustive or comprehensive list of all possible job responsibilities tasks and duties.

Qualifications

Knowledge of IT Asset Management inventory management
High School diploma or equivalent and 1-2 years experience supporting installing troubleshooting testing diagnosing repairing and replacing both computer equipment and peripheral equipment

Strong customer service orientation and ability to interact well with diverse end-users and staff
Experience with supporting mobile devices (android Windows iOS)
Strong communication technical and analytical skills
Detail-oriented able to work independently
Strong time management
Knowledge of associated equipment used to test and repair computer equipment
Knowledge and ability of troubleshooting capabilities for all aspects of technical support
Ability to establish and maintain strong human relation skills effective written and oral communication excellent customer skills and good working relationships with fellow workers school personnel and administrators

Preferred Qualifications:

Experience working in a K-12 or college/university setting.

Job Title: Assistant Device Maintenance Technician Location: Ellicott City MD 21042 (Onsite) Duration: 12 Months Description Under the direction of the Assistant Manager of Asset Management this position is responsible for the tracking and accounting of all IT hardware assets. The IT Asset Admi...