System Engineer

Portage, WI - USA

Monthly Salary: Not Disclosed

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Summary

The System Engineer works both independently and as a team player and holds a strong connection to the trade of welding and technology. This position is responsible for implementing and following the Fronius sales strategy by using in-depth and advanced Fronius equipment knowledge to support the sales process. The System Engineer is also responsible for demonstrating the value of Fronius products and services to new and existing customers and to provide equipment support to our regions and customers. The goal of this position is to promote the Fronius brand in the welding industry and with that increase market share.

Tasks and Responsibilities

Supports all aspects of Fronius welding technology and equipment
Works independently with existing and prospect customers providing guidance and support on Fronius Perfect Welding products
Supports the sales process with configurations for robotic/automated/manual welding systems
Organizes and executes products and configurations prior to and during production start-up at customer location
Evaluates client needs to offer products services upgrades and overall solutions to their welding challenges
Provides e-mail and telephone support for routine and complex queries/problems
Understands customer needs and provides suggestions both verbal and written for needed spare parts as well as other materials to be stocked by customer
Provides customer support: product availability pricing quotes special situations information for bids equipment documentation installations and equipment troubleshooting
Records all customer related activity in CRM platform
Programs troubleshoots and tests automated systems such as robotics and hard automation
Performs/supports installations commissioning training at client locations for manual/robotic/automated systems
Creates and customizes training documents for new and existing customers
Designs and conducts trainings and events for Fronius regional teams and clients
Participates in trade fairs and provides product and technical guidance and support at regional and national events
Provides technical support for the introduction of products/systems/processes into the market
Forwards feedback about the technical aspects of the market competition and products to TSI (Technical Support International)
Leads and supports initiation of modifications/further development of Fronius products
Facilitates and leads feasibility studies
Deals with challenges and promotes teamwork practices to achieve established goals and objectives effectively and positively
Manages executive mid-management and technical decision makers within a single organization
All other duties as assigned by management

Requirements

Possess a valid passport or has the ability to obtain and pay for a valid passport
Regular Travel
Must be willing and authorized to travel throughout the USA and possibly overseas
Must have a valid drivers license
Has a high interest in technology and in particular enjoys the trade of welding
Experience in the field and/or electrical technology/engineering
Associate or bachelors degree in related field
Robot programming/integration experience a plus
Knowledge of Spanish and/or German a plus
Strong knowledge of MS Outlook Excel Word Power Point
Excellent communication skills
Ability to work independently and/or remotely
Candidate must be able to work with a team or alone as the need arises
Candidate must have a high degree of problem-solving skills
Able to multi-task
Demonstrated ability as a team contributor

Health and Safety

Must comply with all safety and health standards established by Fronius USA LLC and federal state or local requirements.
Ability to bend and reach with repetitive motion.
Physical demands of the job include standing use of hands to manipulate objects talking hearing looking typing walking twisting and bending
Employees could be requested to lift carry reach above the shoulder stoop squat kneel and crouch.
Employees could be required to lift up to 50 pounds unassisted.
Employees will perform duties in an office environment and a field setting.
Employees will be occasionally exposed to tripping hazards.
The noise level in the work environment is usually low to medium.

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Required Experience:

SummaryThe System Engineer works both independently and as a team player and holds a strong connection to the trade of welding and technology. This position is responsible for implementing and following the Fronius sales strategy by using in-depth and advanced Fronius equipment knowledge to support ...