Homeless Prevention Manager
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Job Summary
The Service & Team:
The Role:
As part of this role you will lead a team that takes Housing Act applications from members of the public who are threatened with or already homeless carrying out detailed assessments to determine the Councils legal duties under homelessness legislation. This includes ensuring compliance with statutory requirements and delivering fair consistent decisions.
You will lead and support a team of Homeless Prevention Caseworkers ensuring:
- Compliance with legislation and internal policies
- Quality assurance and performance monitoring
- Staff well-being and development through coaching mentoring and supervision
- A positive collaborative culture that drives continuous improvement and excellent customer service
Working Pattern:
Hybrid working arrangement combining home and office-based work with an expectation to attend the offices (throughout Cornwall) and work alongside the Homeless Prevention teams at least two days per week.
What youll need to succeed:
- Leadership & Team Management
- Proven experience in leading motivating and supporting a team to achieve service targets and deliver high-quality outcomes.
- Ability to provide clear direction coaching and mentoring to staff fostering a positive and high-performing culture.
- Skilled in managing performance ensuring compliance and promoting staff wellbeing.
- Organisational & Problem-Solving Skills
- Ability to prioritise competing demands in a fast-paced environment.
- Strong decision-making and problem-solving skills with a focus on practical solutions.
- Communication & Negotiation
- Excellent interpersonal and communication skills with the ability to influence and build strong relationships with internal teams and external partners.
- Resource Management
- Experience in allocating resources effectively.
- Flexibility & Resilience
- Ability to adapt to change and respond constructively to challenges.
Please read the role profile for the full details of this role attached below in this advert
What youll get in return:
Cornwall Councils ambition is to be an employer of choice a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met.
Our core employee rewards and benefits include:
a competitive salary.
a defined benefit pension scheme based on your career average earnings. This includes the option for extra voluntary contributions
a generous annual leave entitlement with the potential to purchase additional leave.
A national award-winning employee health and wellbeing programme
Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services.
Additional Information:
Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role.
The full role profile is attached here
We recommend saving a copy of this to refer to if you are invited to an interview.
For more information or an informal chat about the role please contact Charlotte Mitchell-
Application Process
Please attach a supporting statement to your application you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstratewhy you are suitable against each of the points marked as Application on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here The application process.
Please note that applications cannot be edited after they have been submitted please contact if you have any queries or require assistance with your application.
Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunit ... View more
