Quality Assurance Specialist Records Management

Koniag IT Systems LLC aKoniag Government Services company is seeking a Quality Assurance Specialist Records Management to supportKITSand our government customer in Silver Spring position requires the candidate to be able to obtain a Public is for a Future New Business Opportunity. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and IT Systems is seeking an experienced Records Management Quality Assurance Specialist to ensure the quality and accuracy of our clients records management operations. This position is responsible for establishing and maintaining quality assurance procedures monitoring performance metrics and ensuring compliance with standard operating procedures (SOPs).Essential Functions Responsibilities & Duties may include but are not limited to:The Records Management Quality Assurance Specialist will play a critical role in maintaining the highest standards of quality and accuracy across our records management processes. The primary responsibilities of this role include:Establish and maintain procedures for adhering to performance metrics and SOPsCreate and update workflow diagrams to identify quality control checkpointsIdentify quality issues and recommend solutions to improve processes and outcomesSubmit quality control reports verifying the accuracy of data entry activitiesInspect worksites to ensure compliance with contract requirements and quality standardsProofread documentation and graphics for accuracy and adherence to original contentProvide quality control checking for documents received from copying and word processingWork with limited supervision and collaborate with cross-functional teamsRequirementsEducation:High school educationMinimum of 3 years of experience in quality assurance and controlWork Experience Knowledge Skills & Abilities:Understanding of quality assurance principles and best practicesAbility to establish and maintain quality assurance procedures and performance metricsExperience in creating and updating workflow diagrams and process documentationStrong attention to detail and commitment to accuracyProficiency in data analysis and reportingExcellent written and verbal communication skillsAbility to work independently and with minimal supervisionCollaboration and problem-solving skillsAbility to obtain a Public TrustDesired Skills and Competencies:Professional certification in Project Management (e.g. PMP CAPM) or Quality Processes and Systems (e.g. Six Sigma Lean)Experience in a records management or document management environmentKnowledge of relevant regulations and industry standards (e.g. NARA ARMA)Familiarity with electronic document management systems (EDMS) and records management softwareStrong organizational and time management skillsContinuous improvement mindset and commitment to process optimizationOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin age disability military/veteran status marital status genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website please contact Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352