Workforce Development Senior Associate

Nairobi - Kenya

Salary: Not Disclosed

Posted on: 5 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description: Workforce Development Senior Associate

Our Vision

Africas solution to bridging the talent gap.

Job Mission

Brighter Monday Kenya Limited has designed a youth skilling and employment impact project to improve employability of the Kenyan youth aged 18 to 35 years and transition them into dignified employment. To support this goal we seek a Workforce Development Associate. Your mission is to ensure you identify develop and administer strategic partnerships with other organizations to realize key objectives gain operational efficiencies address unmet market needs to achieve placement numbers and identify new business opportunities.

Reporting into Country Programmes Lead

Direct Reports Workforce Development Employer Associate Workforce Development Enterprise Associate Workforce Development Call center Associate

Key Responsibilities

Strategic Leadership & Team Oversight

Lead the Workforce Development team ensuring alignment with organizational goals and performance targets.

Develop and implement strategies to improve job placements and employer partnerships nationwide.

Provide mentorship and performance oversight for the Specialist-Employer Engagement Specialist-Entrepreneurial Development Associate and Specialist-Placement Tracking.

Monitor and evaluate key workforce development programs ensuring effectiveness and impact.

Employer & Stakeholder Engagement

Establish and strengthen strategic partnerships with government entitiesNGOs corporate organizations and industry leaders to enhance employability and job placement initiatives.

Identify and secure partnerships with white-collar blue-collar and pink-collar employers to facilitate bulk hiring and skills development.

Advocate for workforce development initiatives that prioritize women (80%)Persons with Disabilities (5%) and Internally Displaced Persons (5%).

Represent Jobberman in high-level industry meetings policy discussions and conferences related to workforce development.

Workforce Program Development & Expansion

Design and implement initiatives that enhance the effectiveness of Jobbermans job centers and call centers.

Collaborate with the Learning & Development team to expand access to soft skills financial literacy and entrepreneurship training programs.

Identify new opportunities to scale workforce development initiatives across focus states and the nation at large.

Drive continuous improvement in job placement tracking and employer engagement models.

Data-Driven Decision Making & Reporting

Oversee placement tracking mechanisms to ensure accurate data collection and reporting on employment outcomes.

Ensure high-quality reporting to internal stakeholders and external partners on workforce development impact.

Utilize data analytics to assess program effectiveness track KPIs and refine strategies for improved placement rates.

Provide detailed progress reports and insights to the executive leadership team.

Call Center & Job Center Performance Optimization

Supervise the operations of call centers and job centers ensuring optimal efficiency and effectiveness.

Develop strategies to increase job listings employer participation and placement success rates.

Ensure call center agents and job center agents adhere to quality assurance standards and call scripts.

Key Relationships

Youth Engagement & Learning team

Strategy team

Sales team

Recruitment team

Business intelligence team

Products team

Finance team

Marketing team

KPIs to measure success

Employer Engagement Success Number of partnerships secured with corporate organizations NGOs and government stakeholders.

Placement Tracking & Growth Increase in job placements including placements through call centers and job centers.

Workforce Training Impact Number of youth trained and transitioned into employment or entrepreneurship.

Diversity & Inclusion Metrics Percentage of placements benefiting women (80%) PWDs (5%) and IDPs (5%).

Operational Efficiency

Data & Reporting Accuracy Quality and timeliness of placement tracking reports and impact assessments.

Team Performance & Development

Key Skills & Competencies

Qualifications:

Bachelors or Masters degree in Business Administration Human Resources

Economics Social Sciences or a related field.

Experience: Minimum of 35 years of experience in workforce development business development partnerships or employment services.

Strong understanding of labor market trends workforce development policies and employer needs.

Skills required to perform the Job:

Leadership & Team Management Ability to lead mentor and inspire a high-performing team.

Strategic Thinking & Execution

Stakeholder & Partnership Development

Data Analysis & Decision-Making Ability to interpret workforce trends assess impact and make data-driven recommendations.

Project & Program Management Strong ability to plan execute and evaluate workforce development initiatives.

Problem-Solving & Innovation

Public Speaking & Advocacy

The flexibility to multitask and handle multiple requests with varying degrees of priority simultaneously.

Ability to work/communicate with all levels of staff and be able to draw the relevant insights from analyses done or meetings attended in a way that informs decision making and provides a coherent summary for relevant stakeholders.

Proficient in Google Slides Sheets MS Office Suite with PowerPoint skills

Strong project coordination skills

Relationship in the Recruitment Outsourcing sector

Cross cultural awareness and ability to work amongst a diverse group of volunteers and partners.

Demonstrated ability to work independently and take initiative on projects.

Ability to tap into your personal base and network as well as develop new ones for the project

Experience in community and coalition building

Understanding of gender inclusion in community outreach.

Ability to work collaboratively and develop strong working partnership with partners.

Job Description: Workforce Development Senior Associate Our VisionAfricas solution to bridging the talent gap.Job MissionBrighter Monday Kenya Limited has designed a youth skilling and employment impact project to improve employability of the Kenyan youth aged 18 to 35 years and transition them into...