AI Platform Engineering Team Lead

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll build:

We are looking for an AI platform engineering team lead to shape and scale the delivery by our growing AI Infrastructure and Operations this role you will own the delivery backlog implementing the vision for the topic. You will collaborate closely with technical platform leadership and stakeholders to shape the strategic direction for AI Infrastructure and Operations and its service catalog targeted at enabling scalable and responsible AI solutions developed and deployed across a growing number of platforms (Azure Databricks Azure ML SAP BTP Kyma).

You will be instrumental in growing the team as well as shaping and scaling the teams delivery process and support function(s) to ensure the uninterrupted operation of business-critical services. To ensure future-proof and scalable infrastructure for the business you will advocate for good engineering practices security automation and observability while mindful of the inherent tradeoffs in delivering business outcomes.

This is a multifaceted expert role in which the successful candidate will benefit from a solid technical background as much as from their experience building scaling leading and advocating for engineering teams.

Key responsibilities:

• Collaborate with stakeholders customers and end users to capture needs value drivers and buy-in
• Elaborate maintain and communicate the AI Infrastructure and Operations backlog acting in alignment with technical platform leadership translating requirements into work items based on clear definitions of ready/done (in JIRA)
• Define maintain and communicate the AI Infrastructure and Operations service catalog
• Work closely with your team to define technical strategy and component architectures and translate those to business-level objectives for the overarching platform offering(s)
• Own AI Infrastructure and Operations official support channel(s) and SLAs maintaining a healthy balance between operations and development
• Serve as the product owner for your agile team driving clarity and setting priorities and acting to remove roadblocks and resolve dependencies in partnership with your agile coach
• Define and track success metrics leveraging user feedback and data to identify process gaps and inefficiencies and work proactively on continuous improvement
• Take active part in the recruitment and selection process for your agile team
• Keep abreast of developments in infrastructure as code security observability and platform operations

What you bring:

• Bachelors or Masters degree in computer science engineering or a related technical field
• Skilled in agile product delivery (Scrum/SAFE) with hands-on Jira expertise and proven experience of cross-functional collaboration
• Excellent communication- stakeholder-management- and prioritization skills
• Proven experience managing and scaling technical support functions (L1/L2/L3)
• Experience defining KPIs analyzing user feedback and iterating products and services responsibly with awareness of safety and compliance
• Strong understanding of networking workload isolation container orchestration cybersecurity observability
• Proven experience in infrastructure as code preferably delivering cloud-based services (Terraform MS Azure Jenkins preferred)
• Good command of high-level programming and scripting languages (Python Bash preferred)

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439568 Work Area: Software-Design and Development Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid