Assistant Manager

Company Profile:
Jimmy Choo encompasses a complete luxury accessories brand. Womens shoes remain the core of
the product offer alongside handbags small leather goods scarves sunglasses eyewear belts
fragrance and mens shoes. CEO Hannah Colman and Creative Director Sandra Choi together share a
vision to create one of the worlds most treasured luxury brands. Jimmy Choo has a global store
network encompassing more than 200 stores and is present in the most prestigious department and
specialty stores worldwide. Jimmy Choo is part of the Capri Holdings Limited luxury fashion group.
Assistant Manager Jimmy Choo
Main responsibilities include:
Engage and inspire the team by ensuring they are actively striving to achieve key
performance indicators in order to increase store performance and reach individual and
store targets
Supporting the Store Manager in ensuring that the team is providing exceptional standards
of customer service and surpassing customer expectations at every opportunity by following
our Selling Ceremony and by personally providing exceptional customer service to VIP clients
and delivering personal sales
Providing a consistent example of the glamorous luxury lifestyle image of Jimmy Choo
through customer relationship management attitude personal grooming dress code and
behaviour to the team and ensuring that they also reflect this
Assisting the Store Manager in providing training to the team including product construction
materials care and design customer service Retail Excellence and any other topics as
communicated
Ensure all Human Resources issues are dealt with in a timely and effective manner in line
with guidance provided by EMEA HR
Support the Store Manager in establishing and monitoring staff performance and
development goals assign accountabilities set objectives establish priorities conduct
annual performance appraisals and administer performance management if required
Support Stock Control and ensure deliveries are processed swiftly and that the stores entire
product offer is made immediately available and easily accessible to customers on a
consistent basis
Supporting with stock takes as and when required
Ensuring that effective stock controls are maintained to ensure continued stock supply and
ensure stock record accuracy
Working collaboratively with the EMEA Marketing team to identify marketing opportunities
and roll out marketing initiatives with a key focus on maximizing sales potential including
attending marketing /social events as brand representative
Actively monitoring the team ensuring that merchandise presentation reflect VM standards
and general tidiness and cleanliness of the concession is maintained at all times
In the absence of the Store Manager successfully running and managing the day to day
operations of the concession including but not limited to customer relationships team
management store administration stock management and visual merchandising
Ensure that the store is fully compliant with financial HR legal and retail operation rules and
procedures with a view to ensuring operational excellence
Support the Store Manager with any Health and Safety and Security
Actively insuring the implementation and adherence of Jimmy Choo procedures standards
and policies as outlined in Retail Excellence and as communicated by the Company within the
concession
Any other ad-hoc duties as might reasonably be required in the successful running of the
store
Competencies and Experience Required:
Demonstrable success gained as a Manager with a recognised brand
Previous experience of working within a Host department store
Luxury brand experience in a retail environment shoes and accessories preferable
Excellent communication skills both written and verbal
Fluent English
Demonstrable skills of Microsoft Office Excel Word and Powerpoint
Knowledge and understanding of the luxury market customer service and fashion
Successfully able to handle multiple demands and competing priorities in a multinational
business
Seeks opportunities to be proactive and pre-empt store and team issues
Demonstrates respect leadership capabilities and regularly exceeds expectations
Shows innovation and initiative
Personal Attributes:
Enthusiastic self-confident well presented and self-motivated
Understand and represent the luxury lifestyle image of Jimmy Choo
Professionalism is maintained under all circumstances
Prepared to go the extra mile to achieve targets

The Company is an equal employment opportunity employer. The Companys policy is not to unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation gender identity religion national origin age military status disability genetic information or any other consideration made unlawful by applicable federal state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process please contact our Talent Acquisition team at