Manager of LOB Infrastructure Operations

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 12 hours ago

Vacancies: 1 Vacancy

Job Summary

Manager of LOB Infrastructure Operations

Requisition ID: req1332
Employment Type: Unclassified Regular Full-Time (URF)
Division: LOB Infrastructure Operations
Compensation: Depends on Qualification
Job Closing: 2/15/2026
Location: TRS Headquarters Building 2
1900 Aldrich Street
Austin Texas 78723
United States

WHO WE ARE:

The Information Technology (IT) Division lays the foundation for TRS to deliver excellent service experiences across the organization and with our members. We serve with purpose through mentorship and collaboration across a broad variety of teams unified by innovation to create technology and information solutions that have a positive impact on our members lives.

We invite you to join one of Austins Top Workplaces. TRS offers a best-in-class combination of technology and continuous learning opportunities to equip you to solve problems expand your knowledge and create impact for 1 in 20 Texans.

The Manager of LOB Infrastructure is responsible for providing direction and guidance in overseeing and managing Line of Business (LOB) operations and infrastructure. The incumbent will manage a team of professional DevOps engineers while overseeing activities associated with delivery and performance of IT Infrastructure that supports the Pension Health and other lines of business; oversee the design implementation and maintenance of enterprise application infrastructure; and plan coordinate and lead LOB Infrastructure projects initiatives and system deployments. This position will proactively work with the LOB team IT staff members of TRS leadership and executive team and agency employees.

WHAT WILL YOU DO:

Management

Assesses training needs of team members and arranges for and provides training coaching and technical assistance. Responsible for operations and delivery of LOB infrastructure application stack.

Ensures compliance with applicable federal state agency and department policies procedures rules and regulations.

Implements policies processes and procedures automation and controls to consistently deliver high-quality service in a cost-effective manner.

Manages and enhances the processes for service management and delivery in collaboration with key stakeholders across IT and business units.

Manages the LOB Infrastructure Operations staff developing a flexible proactive high-impact team including direct supervision evaluating performance and hiring staff.

Plans and prioritizes infrastructure projects and initiatives driving the evaluation deployment and management of forward-looking solutions to deliver automated scalable and reliable outcomes.

Provides direction monitors teamwork loads and work processes and takes corrective actions as needed to ensure that all LOB Infrastructure Operations are covered and productivity customer service and quality goals are met.

Provides training and technical assistance to agency staff on the maintenance and operation of hardware and software.

Utilizes the procurement process to purchase necessary software and hardware for the LOB infrastructure stack along with the procurement contract management and payable process.

LOB Infrastructure and Operations

Directs the evaluation of various technologies and resources for acquisition and to identify strengths weaknesses and potential benefits to the agency.

Ensures adequate availability capacity and performance of LOB Infrastructure.

Implementation operations and enhancement of key job scheduling print/mail and SFTP/ETL processes.

Implements and supports the key application build and deployment technology leveraging DevOps principles including Continuous Integration Continuous Delivery and Code/Configuration Management.

Oversees studies regarding LOB Infrastructure usage performance high availability and fault tolerance and ensures recommendations for system requirements are implemented.

Oversees the monitoring and metering of LOB applications to provide solid high-performing computing foundation for enterprise applications working closely with the other ETS managers.

Participates in the change management process providing program oversite and process improvements as necessary

Plans and coordinates the LOB Infrastructure Operations application and infrastructure stacks for core business units.

Provides delivery and oversite of key LOB infrastructure applications and platforms including but not limited to custom Java applications Infrastructure as Code Application Integration frameworks and Data Analytics and Management pipelines.

Responsible for procurement contract management and payable process for LOB infrastructure.

Supervises the troubleshooting and resolution of complex network hardware and software problems.

Performs related work as assigned.

WHAT WILL YOU BRING:

Required Education

Bachelors degree from an accredited college or university in computer science information technology or a closely related field.

High school diploma or equivalent and additional full-time experience in information systemscomputer operations application and/or database development DevOps or related experience may be substituted on an equivalent year-for-year basis.

Required Experience

Seven (7) years of full-time directly related progressively responsible experience in Line of Business (LOB) application operations design or related experience.

Three (3) years of experience coordinating leading or supervising the work of others required.

Experience may be concurrent.

A masters degree or doctoral degree in a closely related field may be substituted on an equivalent year-for-year basis.

Required Registration Certification or Licensure

None.

Preferred Qualifications

Experience implementing and operating LOB applications based on the principles of DevOps including CI/CD source code and configuration management artifact repositories automated pipelines build/release engineering and managing multiple application development and testing environments.

Experience in implementing and/or managing one or more of the following technologies or software application stacks: Microsoft Windows Server RHEL Active Directory Red Hat Suite including Enterprise Application Platform OpenShift or Ansible Automation Platform Enterprise Job Scheduling sFTP applications Enterprise Content Management and various Print/Mail application software technologies

Experience leading large technology projects.

Knowledge Skills and Abilities

Knowledge of:

Microsoft Windows Server and Red Hat software.

Network diagnostic monitoring and alerting software and techniques.

Network protocols topologies hardware software architecture and integration services.

Practices principles and techniques of computer operations.

Skills in:

Analyzing problems and devising effective solutions.

Communicating complex technical information to people of varying technical backgrounds.

Managing organizing and motivating staff to meet productivity and quality goals and objectives.

Planning organizing and coordinating work assignments to effectively meet frequent and/or multiple deadlines; handling multiple tasks simultaneously; and managing conflicting priorities and demands.

Using a computer in a Windows environment with word processing spreadsheet and other business software.

Ability to:

Establish and maintain harmonious working relationships with co-workers agency staff and external contacts.

Solve complex problems that may have a long-term impact on a single employee group or department.

Understand employee and department operations and policies and how they interface with and guide the organization.

Work effectively in a professional team environment.

Military Occupational Specialty (MOS) Codes:
Veterans Reservists or Guardsmen with experience in the Military Occupational Specialty ( ) along with the minimum qualifications listed above may meet the minimum requirements and are highly encouraged to apply. Please contact Talent Acquisition at with questions or for additional information.

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Required Experience:

Manager

Manager of LOB Infrastructure OperationsRequisition ID: req1332Employment Type: Unclassified Regular Full-Time (URF)Division: LOB Infrastructure OperationsCompensation: Depends on QualificationJob Closing: 2/15/2026Location: TRS Headquarters Building 2 1900 Aldrich StreetAustin Texas 78723United...