Opportunities Intake Review Clerk (2 Opportunities) (Clerk 3)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Competition # :47718
Department:Growth and Development
Location:HALIFAX
Type of Employment:Permanent
Union Status:NSGEU - NSPG
Closing Date:21-Jan-26(Applications are accepted until 11:59 PM Atlantic Time)
About Us
The Housing Rent Supplement team responsibilities include managing the rent supplement programs provide subsidies to eligible low-income homeowners and renters to pay a portion of their housing costs and managing the survivors of gender-based violence housing benefit. The survivors of gender-based violence housing benefit provides individuals and families that are leaving or planning to leave their homes due to acts of gender-based violence with a monthly housing benefit to help pay their some situations this could mean supporting them where they are. The focus of this benefit is to give survivors and their families the time space and flexibility they may need to re-establish their lives in safety.
About Our Opportunity
The Intake Review Clerk provides principal Rent Supplement administrative support for the this role you will provide service direction guidance and information on processes applicable to the Department to the public and other government agencies.
You will process various Rent Supplement forms and transactions. Several computer applications will be used to create cases enter confidential information and generate documents. The office maintains both an electronic filing and case management system for the multitude of Rent Supplement products under the mandate of the Department.
Primary Accountabilities
Within a typical day you will:
- Accurately respond to (internal and external) requests for information and assistance on Rent Supplement.
- Receive classify track and consolidate documents and information from electronic and physical submissions.
- Enter applications and renewals into a database system (ICM Yardi).
- Create track file and retrieve information from electronic and physical submissions
- Maintain case files and database records within established procedures and take appropriate action to secure or resolve discrepancies
- Respond to telephone and email inquiries about the rent supplement program.
- Process Rent Supplement incoming and outgoing mail for Head Office
- Prepare letters memoranda and reports for approval while following up on pending issues.
Qualifications and Experience
You will have four (4) years of related experience or an equivalent combination of training and experience.
This position will require you to be proficient in email management customer service Microsoft Word Excel and other office software as well as having fast and accurate typing skills and excellent grammar. You will also possess a high degree of personal initiative demonstrate effective interpersonal and communication skills and excellent organizational addition you must have the ability to determine priorities with minimal supervision and demonstrate the use of sound judgment and tact in dealing with a variety of situations that require confidentiality.
The following will be considered assets:
- Familiarity with using ICM or Yardi;
- Experience working in a government and/or regulatory setting;
- Knowledge of procedures rules acts and policies applicable to Housing benefit programs;and
- Experience dealing with the public.
In your cover letter/ resume please identify specific administrative information technology and other skills.
We will assess the above qualifications and competencies using one or more of the following tools: written examination standardized tests oral presentations interview(s) and reference checks.
Equivalency
We recognize equivalent combinations of training education and experience providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan Health Dental Life Insurance General illness Short and Long Term Disability Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings click here: Benefits for government employees.
Working Conditions
You will be working within a high-paced busy office environment with strict deadlines. Most of your time is spent in a comfortable office setting. Your normal work week is 35 hours/week 7 hours/day. You may be required to work overtime on occasion. Occasionally you may need to move or lift objects such as boxes inventory or files.
Additional Information
Two (2) permanent positions are available.
Security Screening Requirement:
This position requires employment screening consistent with the Canada Revenue Agencys security requirements for roles that access CRA data under a data-sharing agreement. Candidates progressing to an offer must complete both a Criminal Record Check and a Financial Credit Check.
What We Offer
- Career development where you have access to career guidance tools resources and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued respected connected and tuned in we have forward-thinking policies and strategies
- Countless career paths
- Department specific flexible working schedules
Pay Grade: CL 18
Salary Range: $1812.15- $2027.56Bi-Weekly
Note: The salary rates shown reflect the new Civil Service Agreement effective April 1 2025. Implementation in our HR system will occur on February 5 2026. Until then the current rates will apply. Employees hired during this period will receive retroactive pay adjustments in accordance with the new agreement and applicable policies.
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative at all job levels of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Indigenous People African Nova Scotians and Other Racially Visible Persons Persons with Disabilities and Womenin occupations or positions where they are under-represented. If you are a member of one of these equity groups you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights you require an accommodation throughout the recruitment process please contact us at
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials the results of which must be satisfactory to the employer. We thank all applicants for the interest however only those selected for an interview will be contacted. All questions and concernsmay be directed to
Key Skills
- Customer Service
- Communication skills
- Basic Math
- Cashiering
- Computer Skills
- Math
- Retail Sales
- 10 Key Calculator
- Copywriting
- Cash Handling
- Planograms
- Stocking
