Job Title: Production Coordinator
Location: Scranton
Employment Type: Full-Time
Reports To: Operations Manager
Position Overview
We are a growing residential window replacement company seeking a highly organized and detail-oriented Production Coordinator to schedule installations manage warranty fulfillment and maintain clerical records. This role is critical to ensuring jobs are scheduled correctly internal record-keeping is precise and homeowners receive an excellent experience.
The ideal candidate thrives in a fast-paced environment communicates clearly with customers and internal teams and takes pride in keeping projects running smoothly and on schedule.
Key Responsibilities
Coordinate residential window replacement projects from contract through final installation
Schedule installations inspections and service calls
Order windows and related materials; track deliveries and resolve discrepancies
Communicate with homeowners regarding timelines scheduling and updates
Review contracts measurements and job details for accuracy
Maintain accurate project records in CRM and production software
Proactively identify and resolve scheduling material or installation issues
Assist with permits inspections and warranty documentation as needed
Qualifications
5 years of experience in production coordination project coordination or construction administration (residential preferred)
Experience in window replacement roofing siding or home improvement is a plus
Strong organizational and time-management skills
Excellent written and verbal communication skills
Ability to manage multiple projects simultaneously
Proficiency with CRM systems scheduling software and Microsoft Office
High attention to detail and problem-solving mindset
Customer-service focused with a professional demeanor
Compensation & Benefits
Performance-based bonuses (where applicable)
Paid time off and holidays
Growth opportunities within a growing residential construction company
Stable year-round work in an essential home improvement industry
401K
Why Join Us
Work with a supportive team-oriented company culture
Play a key role in delivering high-quality home improvement projects
Opportunity to grow with a fast-growing residential window company
Make a direct impact on customer satisfaction and operational success
Come work for Americas Exterior Remodeler offering quality windows doors siding roofing shutters and more with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry our promise has remained constant since our start in 1995 Superior Products Professionally Installed at a Guaranteed Low Price.
Window World is a full-service exterior remodeler and has sold and installed over windows to date includingwindows annually since 2009. In addition to being Americas largest replacement window and exterior remodeling company Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers homes then manages every step of the process through product ordering and final install. Customers enjoy Window Worlds professional and honest sales process as well as top-notch product installations and service all from a single company.
Become a part of Americas leading exterior remodeling company. Were doing the right things the right way and we invite you to click the link and apply online today.