Manager, Sales Engineer

We are looking for a Manager Sales Engineer to join our growing Marketing & Sales team! In this position you will manage a regional team of high potential management resources focused on partnerships with the companys network planning construction engineering and implementation organizations to consult with Brightspeeds strategic partners and business customers to developtechnology solutions that help accelerate their build plans and occupancy will alignservices and capabilities with customer will also effectively present thecompanys broadband service portfolio and value proposition to prospective customers. You will contributeto the overall sales and business development strategy for supported markets. Additionally you will manage a team of Enablement Sales Engineers responsible for proactive MTE (Multi-Tenant Enterprise) Internet and Fiber enablement efforts supporting our Mass Market sales and channel strategic initiatives. This team will be responsible for partner with sales and network to assess technology requirements develop success-based capital allocations and technology scopes of work including submitting for capital expense analysis funding and approvals while partnering with our planning and Network implementation resources. 

As the Manager Sales Engineer your responsibilities will include:

• Facilitate customer conversations to uncover scope and define customer business objectives addressable by Brightspeed capabilities
• Analyze customers business needs and develops solution strategies based on knowledge of customers technology environment
• Document customer requirements and technical details during the sales cycle
• Develop strong customer relationships and acts as a customer advocate within Brightspeed to ensure the delivery of an exceptional customer experience
• Prepare technical proposals and presentations for customers and provide limited scope responses to service and industry questions
• Presentthecapabilities of Brightspeedand the business value/ROI of service offerings proposed to customers via PPT Demos Visios WebEx
• Satisfy all service attributes and process requirements necessary for order statements of work scoping and design documentation solution summaries operational support detail Visios and other technical documentation to outline delivery and lifecycle of services proposed to service and order detail as needed to support service modifications
• Provide basic service capability technology and industry training to internal and external groups
• Provide feedback that contributes to ongoing process and customer experience improvement initiatives
• 10.  Participate in field seller training across the regions

Qualifications :

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelors Degree or equivalent education 
• 3 years of related experience
• Effective oral and written communications leadership organizational presentation project management and team building skill
• Strong understanding of business technology landscapes and well versed on the entire portfolio of Brightspeed solutions
• Ability to successfully support multiple sales teams in a highly transactional environment
• Strong problem-solving critical thinking and technology skills and must be capable of accurately assessing property provisioning needs while maintaining a calm business demeanor & taking decisive steps to resolve capital assessment issues and contract negotiation inputs 
• Goal-focused broad business individual with dynamic partnership interpersonal relationship management and critical thinking skills who is confident detailed and tenacious. Analytical detail-oriented and possess the ability to rapidly transition from the big picture to the minutiae 

BONUS POINTS FOR:

• Bachelors degree or equivalent courses in sales engineering network and construction service delivery and/or demonstrated leadership experience in telecommunications technology. 
• 3 years previous manager level leadership experience 

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Additional Information :

WHY JOIN US

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of todays workforce. We are opening a new state-of-the-art corporate HQ in Charlotte NC and our current priority is to make it a truly vibrant destination by hiring talent in the greater Charlotte area who are interested in a hybrid remote/office work arrangement. As always however we are also open to providing sensible remote options to talent outside of the Charlotte area. Why Because our purpose is to reimagine how people work learn play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

WHY JOIN US

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte NC. We prioritize hiring talent in the Charlotte area whenever possible to make it a truly vibrant destination for our hybrid workforce. At Brightspeed we have roles that are designated as remote hybrid office or field-based depending on the position business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why Because Brightspeed recognizes the value of finding the best talent for the job wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical emotional and financial health. Brightspeed offers a comprehensive benefit program including competitive medical dental vision and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work everyone is better as a result. A diverse team helps us be fierce advocates for more accessible inclusive and high-quality internet because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process please contact to initiate the accommodations process. 

For all applicants please take a moment to review our Privacy Notices:  

• Brightspeeds Privacy Notice for California Residents
• Brightspeeds Privacy Notice

Remote Work :

No

Employment Type :

Full-time