Senior Specialist, Product Operations (Logistics, Market Performance)
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
We are on the lookout for a Senior Specialist Product Operations (Logistics Market Performance) to join the Logistics Product Operations team within the Rider Product Line.
In our Logistics Team youll tackle high-impact challenges that make last-mile delivery efficient affordable and sustainable. Your work will directly improve experiences for riders end customers and merchants across the globe. Each enhancement you contribute will help Delivery Hero optimize delivery operations supporting expansion into new areas like grocery and retail.
The Market Performance team works with Delivery Hero brands to manage and optimize performance across areas such as order allocation algorithms and rider payments
The team is a bidirectional value-adding interface between global product/technology teams and local teams across the globe. The role offers you the opportunity to collaborate learn and contribute to shaping our global logistics products into winning solutions for our local ecosystems.
If youre a creative problem solver who is hungry for a new adventure an international workplace is waiting for you in the heart of Berlin!
You will own relevant business KPIs product performance and product usage for different regions around the world
You interact with and support our operations stakeholders
You drive key initiatives to improve customer experience and / or profitability goals
You proactively find areas for improvement backed up by data are innovative in seeking the best solution and execute in a timely and considered manner
You support the roll-out of new products and features in your region which are aimed at improving our users experience business performance and operational efficiency
You provide management with regular performance reports insights and presentations
Qualifications :
You gained at least 5 years of professional experience interpreting data in an analytics or data science role
You have a Bachelors degree in business mathematics engineering science economics or another analytical-based subject
Strong knowledge of and experience with SQL and reporting tools (e.g. Tableau or Data Studio)
Proven track record of enhancing business operations and optimizing performance through data-driven insights and strategic decision-making including experience in performance management process optimization and operational efficiency improvements.
You are highly passionate about data with creative problem-solving abilities and an eye for detail
You are a team player and love to think outside the box
You are highly motivated and communicative independent and pragmatic in handling business challenges. Excellent English communication skills both written and spoken
Previous experience in the last mile industry in an Analytics Operations or in Product role is a plus
Additional Information :
Ensuring you and all our Heroes are looked after happy and healthy is always on the menu. Because if youre in good shape then were in good shape.
Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week
We offer 27 days holiday with an extra day on 2nd and 3rd year of service
We will support you in developing yourself and your career growth opportunities: 1.000 Educational Budget Language Courses Parental Support and access to the Udemy Business platform to explore a variety of online courses.
Get moving and release those wonderful mind-boosting endorphins: Health Checkups Meditation Gym & Bicycle Subsidy
Cash. Dough. Cheddar. Whatever you call it well help you with it: Employee Share Purchase Plan Sabbatical Bank Public Transportation Ticket Discount Life & Accident Insurance Corporate Pension Plan
The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers Food Vouchers Corporate Discounts. Courses.
Wondering what relocating to Berlin is like In this article weve put together 10 things you should know about moving to Berlin and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.
Ready to prepare for your interview Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.
We believe diversity and inclusion are key to creating not only an exciting product but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities religious beliefs color national origin gender identities or expressions sexual orientations age marital or disability statuses or any other aspect that makes you you.
We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experiencejust let us know with an email to our Inclusion Officer at it in your application.
Severely disabled applicants with equal qualifications will be given preferential consideration.
Youre welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Communication skills
- Military Experience
- Retail Sales
- Product Demos
- Customer Support
- Product Management
- Product Development
- Unity
- Microscopy
About Company
As the worlds leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europes largest tech platforms, we enable ambitious talent to del ... View more
