SENIOR LAN SPECIALIST

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) TITLE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSSs technology services organization. ITS mission is to support the daily emergent and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications including a variety of client eligibility and recertification systems case management systems housing systems employment/work engagement services revenue producing computer matches claiming systems and personnel systems.

The Office of Information Technology Services (ITS) is recruiting for one (1) Computer Specialist (Software) II to function as Senior LAN Specialist who will:

- Participate in the installation of Local Area Network (LAN) configurations including the Network interface configuration the Workstation configuration and installation of the Windows NT server configuration.

- Coordinate plan document and evaluate the installation customization testing and implementation of cross platform connectivity for HRAs Enterprise-wide Local Area Network computer complexes and other Agencys local area networks mini-computer networks and mainframes.

- Provide technical assistance to customer area staff relaying technical information on the capabilities and limitations of LAN hardware/software. Assist the Enterprise LAN Specialist in developing highly complex technical recommendations regarding networks strategic planning consolidation system conversions and network acquisition addition ensure compatibility of Microsoft Windows with complex multiple networks through software acquisitions and upgrade.

- Instruct or demonstrate to associate staff members and customers the proper efficient usage and/or installation of highly complex network operating systems or related program product software.


Hours/Shift:
Monday-Friday 9:00am-5:00pm

COMPUTER SPECIALIST (SOFTWARE) - 13632

Qualifications :

(1) A baccalaureate degree from an accredited college including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing programming debugging maintaining implementing and enhancing computer software applications systems programming systems analysis and design data communication software or database design and programming including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in 1 above including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However all candidates must have a four year high school diploma or its educational equivalent plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations technical support quality assurance (QA) hardware installation help desk or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV in addition to the Qualification Requirements stated above individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration database management systems operating systems data communications systems capacity planning and/or on-line applications programming.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Full-time