Certified Medical Assistant (2276)

Bring Your Passion

The Certified Medical Assistant will support our medical office and clinical staff by performing essential tasks in both patient care and administrative roles. This position requires a strong background in clinical assistance including phlebotomy medication administration and general office duties. The ideal candidate will also provide support in telepsychiatry sessions and help manage medication inventory and prescription refill coordination.

Build Your Purpose

Position Description

Carolina Outreach a trusted partner of ncgCARE is one of North Carolinas leading providers of community-based behavioral health services. Serving the central and east-central regions we are dedicated to delivering evidence-based mental health and wellness support to children and adults. Our diverse service offerings include school-based therapy outpatient treatment psychiatric evaluations community support and substance abuse services allowing us to respond to the unique and evolving needs of the communities we serve.

Position Overview

We are seeking afull-time Certified Medical Assistant (CCMA/AAMA)to join our Charlotte this role you will play a crucial role in supporting both medical and administrative functions within our behavioral health clinic ensuring a smooth and responsive experience for clients and medical staff alike. If you are a compassionate and skilled Certified Medical Assistant (CNA certification not accepted) with experience in phlebotomy and a current CPR certification this is an opportunity to contribute to meaningful care in a community-focused environment.

compensation:$19.10 - $21.68 hourly

Key Responsibilities

• Clinical Support:

  • Assist in medical office visits take vital signs and perform phlebotomy and specimen processing.
  • Conduct CLIA-waived testing and administer intramuscular injections as needed.
  • Manage sample medication inventory and coordinate prescription refills and prior authorizations.
  • Assist with telepsychiatry appointments ensuring all equipment and patient setups are complete.

• Medication and Treatment Coordination:

  • Maintain Medical Administration Records (MAR) for injectable medications.
  • Track Clozapine patients coordinate lab screenings and communicate results to providers and pharmacies to ensure continuity of care.
  • Manage proper medication disposal procedures for agency stock.

• Administrative Support:

  • Provide administrative support for medical office activities including patient scheduling and communication.
  • Assist with inventory management and stock of medical supplies.
  • Coordinate medical record requests from previous facilities and support patient education initiatives.

• Team Collaboration:

  • Support providers and clinical staff with prescription refill requests and additional tasks as needed.
  • Travel to other clinic locations as needed to ensure consistent patient care across sites.

• Certification: Certified Medical Assistant (CCMA or AAMA required); CNA certification is not accepted.
• Experience: Proven experience in phlebotomy; prior behavioral health or medical office experience is preferred.
• Certification: Current CPR certification required.
• Skills: Strong organizational skills attention to detail and a commitment to patient-centered care.

Grow with Us.

Come be part of an inclusive culture that values excellence innovation and discovery. As an organization we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us examine our current operations and create innovative solutions that will revolutionize and enhance the way we approach our work.

Beyond the engaging work youll also benefit from ncgCAREs competitive benefits package to support you and your loved ones provide work/life balance and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan you get complete care support on your time through Sydney app (Anthem) with exclusive access to 24/7 access to licensed doctors therapists and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Educational Assistance (your position date of hire and years of service determine your eligibility)

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

Equal opportunity employer: ncgCARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or other protected characteristic.

We believe its important to create an inclusive workplace for everyone so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at

ncgCARE participates in the E-Verify program. Therefore any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) of your authorization to work in the United States.

ncgCARE and all partner affiliates maintain a drug-free workplace.